Phonepe is not Refunding my money what should i do?

Same happened to me. Just message them via CONTACT US in app, they will reply. I was told to wait for 5 days to refund back to source bank a/c.

Just request call back from app. They will call u and yr queries will be sorted out.

This is common, happens on all ewallets and sites, they will refund u not to worry.

SEARCH IN GOOGLE

KYA KARU

my garuntee you will fall down laughing

How many days passed?

Same thing happened to me, the amount was not instantly reversed. I tried contacting Phonepe they said if transaction fails the amount gets directly credited back to bank account same time they said to contact sbi bank.

But SBI Bank Customer care told me to visit bank so i skipped it. But after 2 days the refund got credited into bank account.

In my case, ticket raised with them on 25th Nov and they resolved on 29th Dec.

No more business with PhonePe.

The thing here is you don’t want to contact your bank. In case of failed transactions i drop an email to the Merchants immediately and then wait for 5-7 working days. If i don’t receive the refund after 5-7 days i drop an email to the bank & if needed submit a written complaint with the bank and i get the refund in due time. In my case also it was a government.

Phonepe
+918046467777
Bangalor, Karnataka

@yashveer-arya

Then again they said they will check with their backend team and get back to me.
Theen few days later i got a callback saying that they have found my money add it was with their bank and they told me that they have initiated a refund and it would reach me in 7 working days.
I never emailed them or anything , just tweeted.

@broken_angel @Chotta Bheem @BB8DealWars @cody @truedime @esakki raja @GoogleCA @Lala @jimmymanda266

Money Refunded in 5 days after Filling a Chargeback claim form at Bank (Approx 37 days eated) I am suggest to all of you to not to do transaction at PhonePe app with Debit card However you can do via UPI Transaction.

Thankyou!

You will get ur money back in 60days

Same problem i got refund after 50days

Just check .Ur acc num
Mail them .

Raise complaint in bank they’ll resolve with in 7working days if not you can mail to nodal officer if it not solved with in 30 days complaint to banking ombudsman

Same here bro my transaction was done on 3rd may of 6667 still waiting for refund. Phonepe asks statement says we will get back to you. Then says contact your bank. I contacted bank then bank says contact your upi service provider. And I am messing with both of them from 45 days and still my money is somewhere in the network and I don’t know where

I have withdrawn 2600 amount from phonepe wallet to u bank account. UTR No was provided like your amount transferred to your bank successful. But
Amount Not yet credited to my bank.
I have gave them a bank statement too.
Problem still not yet solved.
What I have to do now.???
Frnds, anyone of you pls resolve my query to solve my issue pls.

I finally got my money back after 8 days! I paid via PhonePe with SBI Debit card which was showing successful in PhonePe but failed at Flipkart.
There was no email, notification of this failed transaction. I did new transaction without PhonePe which was successful. I contacted PhonePe to get my money back but they said its with Flipkart and Flipkart strongly denied of receiving any money via PhoneCart. After many calls and many tickets and social reviews I finally got my money in PhonePe today. Guess what it was indeed with Flipkart! My only advise is avoid payments of big amount via PhonePe to Flipkart, Pay directly to Flipkart or prefer COD.

I am facing same issue.
on 16th Oct 2017 i paid Rs 8538 via PhonePe with HDFC credit card ( Transaction ID 1710161229228743340422) which was successful in PhonePe but payment didnt go through at flipkart. i immediately contacted flipkart and they said money will be refunded in 8 hours but till now it has not.
i did new transaction direct to flipkart for same products. but my previous transaction for Rs8538 is still stuck somewhere, i contacted both parties, flipkart said they havent received any money and phonepe asked me to contact flipkart but flipkart claimed they have not received any money, then phonepe asked me to contact bank, bank clarified through email that phonepe has received money.
its nearly impossible to get to talk with PhonePe on customer care their all people are busy to talk other customers.
you are right dont pay via phonepe to flipkart, its been 17 days and my money is still stuck

Your refund of amount Rs.5 has been successfully processed with reference number 74332748000980885493790. Please reach out to your bank with ref. number if the amount does not reflect in 7 business days.
.. what should I do

on 1st September i transfer money..it get failed but also debited.. but its going to 29 days and my money is not credited on my acc..tranjuction id is – P1809010009590890945002..then i call phone pe they told me wait for 7 days..they didn’t pay my money.. then again i call after 7 days then they said wait for 5 days.. again i call after 5days they said please wait for 4 days again..and when the days are came to end they will say wait for 4 days or 5 days..now recently oneday they told me that money was not deducted it is not they are fault please check, it is bank problem..then i filled charge back from but bank says that we already send the money to service provider..but phone pe still ignoring it..and now their are no reply from them..i send emails them but…..they take time 27 sep to resolve it..but they are not responding me… please please please help me..i am a student.. it is very hope less.

Seedha gaali dekar baat kro mil jaega mera b money nhi de rahe the bohot dino tk acche se samjhaya fir ek baar gaali galoj kia toh mila money 😢

There wil be a customer dispute form available with banks for these type of complains. Previously axis bank provided this kind of solution for me . Fill that and complain at your bank. They will take care of remaining…

same here brow phone pay is bullshit

Hello sir/madam December 01 I deposited my friend account rs 400 but it’s unfortunately failed he’s not get any money from my side also my account as usual deducted that much amount but till now it’s self not refunded they r told 5 working days or some times but it’s taken 11th day it’s really I think fake to transfer application plz return my amount it’s request

Friends never ever use PhonePe .Bcoz they never
solve the failure transaction issue.In my case the
Amount sent got unsuccessful.Message came
from PhonePe that the transaction is unsuccessful & if deducted from account the
amount will be refunded in7to9 working days.But
no money back.

Same here. I was told to wait for 7 working days. Let’s see.

I have problems with PhonePe

11 transaction amount not credited to my account
but sender’s account is debited but phone is show’s transactions is successfully and received phonepe is also showing transactions successfully but 11 transaction amount is not credited to my account 1 month completed
Friends give me solutions for 11 transaction amount

Phone pe has some issues Many times they don’t refund automatically.

No refunds my money

Plz refound my money

The transaction was failed but the amount debited from the account

Phone pay not refund my money