Hotness Phonepe txn successful but amount not credited ...

Hot Deal Phonepe txn successful but amount not credited to bank account

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Missing
Deal Cadet
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I have done quite a few transactions through phonepe and it has worked flawlessly most of the times, even on occasions when txns failed, the money was immediately refunded or never got deducted.
So I was totally surprised today when 2 of my phonepe wallet to bank txn showed as successful in the app but amount was never credited to bank account nor was it refunded back to wallet
Usually once phonepe txn status reflected green(successful) I never actually bothered to check the destination account and cross verify that the amount actually did get credited but today’s incident made me cross verify all my prior phonepe txns.
The interesting observation was that only for this 2 txns I do not see a UTR No. even though txn is successful.
I am planning to talk to them tomorrow but just wanted to know anyone else had seen something like this before.

50 Comments  |  
43 Dimers
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Deal Major
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For me Current situation with smatapp

4onrgc1
Deal Subedar
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ryt now it was not instant.. it is taking some hour’s to credit to bank

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Deal Newbie
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Phonepe currently not showing balance in bank account as well as not allowing to add into wallet

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Deal Cadet
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Got my money in bank account after 12 hours

Gangster logo gangster members 31626812 240 280
Deal Subedar
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@ctrlshiftdel same happened with me today.
Money transfer from wallet to bank showing successful, but money not credited to bank account.

Can u plz tell me that when did u do the transfer ?
In morning or evening ?

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Deal Cadet
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185
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Doesn’t matter at what time you log in, I have experienced this again after the above experience. This time transfer was to Icici and the transfer showed as successful in phonepe but never reached my account for around 4-5 days, after that the amount was recredited back to my phonepe wallet, which I again send back to bank which agon took around 2 days, during this time I never contacted phonepe, so not sure what the issue was.

Odiaay picsay 2
Deal Cadet
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I transfered phonepe to bank yesterday evening and credited today morning

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Deal Newbie
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same thing is happening with me and now 4 days happened and amount is not credited to my account and transaction is still showing successful…
please help guys

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Deal Newbie
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Yes this was happen with me my phonepe transactions show successfull but amount is not credit to bank what I do plz suggest

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Deal Newbie
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Phonepe debited wallet money to not credited to another bank account please help me

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Deal Newbie
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Same happened to me and its already being more than 48 hours, Amount deducted and the transaction was successful but amount not reached to the receiver’s bank yet. Since it was an urgent transaction for the receiver whom I sent the amount. I am really fed up pensive

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Deal Newbie
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Same problem with me
My money debit from my acount but not credit in my acount now what I do

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Deal Newbie
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ctrlshiftdel wrote:

Got my money in bank account after 12 hours

Facing se problem money transaction shows green @ 1:30 am today but amt. Not showing in the bank balance

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Deal Newbie
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Same problem here. On 20-Sep-2018, Transferred 35000₹ HDFC to Federal bank. Both are my bank accounts, its been 3 days payment not credited. PhonePe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here.Whats the procedure for getting refund, where should i complaint to get my money back ?

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Deal Newbie
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Vembalarashid wrote:

Same problem here. On 20-Sep-2018, Transferred 35000₹ HDFC to Federal bank. Both are my bank accounts, its been 3 days payment not credited. PhonePe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here.Whats the procedure for getting refund, where should i complaint to get my money back ?

Same happened with me .. have you received amount??

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Deal Newbie
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divekaryogesh143912 wrote:

Same happened with me .. have you received amount??

Yes i have received money after 3-4 days. Fund credited to beneficiary account after 4 days.

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Deal Newbie
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Vembalarashid wrote:

Yes i have received money after 3-4 days. Fund credited to beneficiary account after 4 days.

Same happened to me yesterday. Will I get my full money within 3 4 days?

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Deal Newbie
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Booked a mobile in flipkart I paid in phonepe 25th october 2018 but i canceled that order flipkart seller is refunded but phonepe not refunded in my account what can i do plz

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Deal Newbie
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Vembalarashid wrote:

Same problem here. On 20-Sep-2018, Transferred 35000₹ HDFC to Federal bank. Both are my bank accounts, its been 3 days payment not credited. PhonePe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here.Whats the procedure for getting refund, where should i complaint to get my money back ?

Ya log paise use karte h bhai paise se paise bante h Ya log and jab man hota h dekte h transactions late Ho rahi h to bej deta h man work itna he h inka paise use karna

Missing
Deal Newbie
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I faced a same type of problem.

Can you please help me

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Deal Newbie
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On 07 jan 2019, Transferred 5500₹ HDFC to sbi bank. Both are my bank accounts, its been 3 days payment not credited. PhonePe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here.Whats the procedure for getting refund, where should i complaint to get my money back ?

Missing
Deal Newbie
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Same problem with me
My money debit from my acount but not credit to another acount still shows transaction successful now what I do

Missing
Deal Newbie
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Hello,
Even I faced the same problem ,till now it’s not resolved.

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Deal Newbie
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santhoshsgrml644 wrote:

Hello,
Even I faced the same problem ,till now it’s not resolved.

Same prob bro..fade up

15359988
Tech Guru
1,451
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The most reliable of all UPI apps seem to be google. I was going to delete it but nothing else comes even close. If a transaction fails the money is not deducted. And it tells you it failed in a few hours. I hate the thing but what else to do? It just uses a lot of storage as well. Although in time all the other UPI apps will send the money back and such.. You never know if it went through or not and what to do next etc.. I also like it that they are very security conscious and keep track of a lot of things. Unlike PayTM and such, they give a full detailed information on both sender and receiver. I was surprised to see so much info on my failed payment to Uber..

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Deal Newbie
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n.dineshkumar426826 wrote:

On 07 jan 2019, Transferred 5500₹ HDFC to sbi bank. Both are my bank accounts, its been 3 days payment not credited. PhonePe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here.Whats the procedure for getting refund, where should i complaint to get my money back ?

I am also facing the same problem..it has been 4 days money is not credited so just want to know have you got your money back …??

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Deal Newbie
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I tranferred an Amount of 34,000 but it is not Credited to Receiver, its been a days payment not credited. PhonePe not helping they are keep saying money credited to beneficiary bank. Beneficiary bank says they are not aware of any credit of money. Sender bank says as it is third party upi app payment they cant track it. I’m kind of stuck here.Whats the procedure for getting refund, where should i complaint to get my money back ?

Missing
Deal Newbie
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siddarthsiddu840850 wrote:

Booked a mobile in flipkart I paid in phonepe 25th october 2018 but i canceled that order flipkart seller is refunded but phonepe not refunded in my account what can i do plz

Same problem… you got the refund now??

Missing
Deal Newbie
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after this incident your money had been credited to your account. because my money status is showing successful in phone pe but money is not credited to receiver account

Missing