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Phonepe txn successful but amount not credited to bank account

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I have done quite a few transactions through phonepe and it has worked flawlessly most of the times, even on occasions when txns failed, the money was immediately refunded or never got deducted. So I was totally surprised today when 2 of my phonepe wallet to bank txn showed as successful in the app but amount was never credited to bank account nor was it refunded back to wallet Usually once phonepe txn status reflected green(successful) I never actually bothered to check the destination account and cross verify that the amount actually did get credited but today's incident made me cross verify all my prior phonepe txns. The interesting observation was that only for this 2 txns I do not see a UTR No. even though txn is successful. I am planning to talk to them tomorrow but just wanted to know anyone else had seen something like this before.
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facing same issue with amazon pay upi transfer

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I am suffering from same problem now its being 3 days that i dont get money even when i get the notification that i have received it

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Stupid App deducted money from the sender not credited to my account. Asking to refer the bank for charge back. Jaake samosa becho.

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I am also facing similar issue. I made amazon emi transaction using phonpe on 2nd july and it was successfull. But capital float (lender) said they didn’t got and denied at that time itself. Did you got your money back ? Please let me know bro

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I have done a transaction through phone pay to my friends but she didn’t received still nd money is debited from my account

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Phone pe txn successful but money no credit my ac

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Same happened to me and its already being more than 48 hours, Amount deducted and the transaction was successful but amount not reached to the receiver’s bank yet. Since it was an urgent transaction for the receiver whom I sent the amount. I am really fed up pensive

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Same thing happened to me, my balance has been deducted but not credited in my another account and also after five days it has still not been refunded

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09 August 2019 transaction 15000/- SBI to UCO Bank. It’s been 7days payment but not credited.phonepe not helping they are keep saying money credited to beneficiary bank.whats the procedure for getting refund where should I complaint to get money back?

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Hi Folks,

Even I have had been facing the same issue. Did anyone get their amount reversal or refund in their bank account? Information on the same or any help regarding this would be duly appreciated. Eagerly waiting for a resolution as the AWFUL PhonePe customer support has no additional info other asking me to reach out to Sender or Receiver Bank.

Will surely, top-up this thread in case my issue gets a resolution.

Thanks a million.

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Add-on to the above thread, I received the amount upon filing a complaint with the senders bank stating all the details of the transaction and also the complaint ticket ID of PhonePe. Hope the ones whose money has hung up at some corner would get a smooth reversal or credition.

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Where did you filed the complain?

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Amount not recived but amount paid

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I done transiction but my account succeful shows also cut money also but reciver not get any credit any things not shows what happende tell me

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My phone pe txn successful but not credited to receiver i have complain to my home branch they alo say successful reciver bank not taking complain its been almost 50days bank is says its third party app can not track how i will get back this amount rs7500

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Whose fault is this, it is PhonePe or receivers fault

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same happened to me . Its been 12 days now. did you get back?

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Money not added to our account after transaction

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I’ve transferred from my HDFC to my friend ICICI… transaction got failed, but the amount for debited from my account and still it hasn’t reversed? any idea when it get reversed?

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Amount debited in my account but not created in another account but not credit the amount any account will be 4 days to go

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Amount nat send

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