refund issue in paytm upi transaction.

refund issue in paytm upi transaction.

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How much time it will take for refunding money debited twice while paying through paytm upi? Last 3 days no refund for 2 transactions where money deducted twice for a single order.

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Can take anytime between 3 days to 2*weeks

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taujipanipat93 wrote:

Same issue with me

@androgame same with me too…
once the amt was debited from my act and the service was not delivered.
Mailed them and also tweeted but still no prompt reply sad

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mrKool_JJ wrote:

@androgame same with me too…
once the amt was debited from my act and the service was not delivered.
Mailed them and also tweeted but still no prompt reply sad

Their service is pathetic in this respect, can even take them 1 month or over to resolve, money once stuck is hard to get, and they have become too arrogant, only solution is patience, just send a customer support ticket and wait

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androgame wrote:

Their service is pathetic in this respect, can even take them 1 month or over to resolve, money once stuck is hard to get, and they have become too arrogant, only solution is patience, just send a customer support ticket and wait

Too whom upi cc or paytm cc?

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the problem with UPI is that there is no system of charge back. So where payment fails, reversal is problematic.

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no need to raise a ticket…will be refunded automatically after 7-10 days wink

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panchabhut wrote:

the problem with UPI is that there is no system of charge back. So where payment fails, reversal is problematic.

if it was the case then refund of flipkart orders paid via UPI would also be problematic ..

this issue is 1 year old on paytm and their corresponding bank ICICI ,, and still the so called bank not rectified its system ..

Samantha
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androgame wrote:

Their service is pathetic in this respect, can even take them 1 month or over to resolve, money once stuck is hard to get, and they have become too arrogant, only solution is patience, just send a customer support ticket and wait

+1.

Once I got refund for a failed transaction after a month.

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aswaniexpress wrote:

+1.

Once I got refund for a failed transaction after a month.

sad

I mean the transaction was successful via paytm but the merchant did not receive anything cry

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androgame wrote:

Their service is pathetic in this respect, can even take them 1 month or over to resolve, money once stuck is hard to get, and they have become too arrogant, only solution is patience, just send a customer support ticket and wait

i have done this long back…

Still no response from them sad cry

Feeling like punching their face for this shit evil

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mrKool_JJ wrote:

i have done this long back…

Still no response from them https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif

Feeling like punching their face for this shit https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

Have you tried tagging Vijay Sekhar? After I had not received CB for a Pepperfry transaction, Paytm Care on Twitter and FB did not even respond to multiple tweets. However after tagging the aforementioned they responded quckly and CB was processed a day or two later.

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LIMBO wrote:

Have you tried tagging Vijay Sekhar? After I had not received CB for a Pepperfry transaction, Paytm Care on Twitter and FB did not even respond to multiple tweets. However after tagging the aforementioned they responded quckly and CB was processed a day or two later.

WAIT LET ME TAG HIM evil

Samantha
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mrKool_JJ wrote:
https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

I mean the transaction was successful via paytm but the merchant did not receive anything https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif

Same thing buddy.

I am using tez upi with paytm payment bank. I sent 150 to my friend using Tez. tez said transaction failed. but paytm said transaction is successful.

I am fedup following up with paytm. tez is saying investigation in progress..

finally got refund after a month

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aswaniexpress wrote:

Same thing buddy.

I am using tez upi with paytm payment bank. I sent 150 to my friend using Tez. tez said transaction failed. but paytm said transaction is successful.

I am fedup following up with paytm. tez is saying investigation in progress..

finally got refund after a month

Atleast in ur case it was tez…
mine is railways sad
I booked a mobile ticket online via uts app cry

What will happen now eek

Samantha
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mrKool_JJ wrote:

Atleast in ur case it was tez…
mine is railways https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif
I booked a mobile ticket online via uts app https://cdn2.desidime.com/assets/textile-editor/icon_cry.gif

What will happen now https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

dont worry…

your money will be yours.. just it will take some more time..

but suely it will come back to you.

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@aswaniexpress
I booked a train ticket on 5/Mar/18 and UPI failed twice(for 1960/- and 1630/-) through Razor pay.
Yet to receive Rs1630/- refund(Rs1960/- refund came in just 3 days)
Shall I wait or email IRCTC/AxisBank/Razorpay?

Sorry OP for using your thread.

Samantha
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caks2006407 wrote:

@aswaniexpress
I booked a train ticket on 5/Mar/18 and UPI failed twice(for 1960/- and 1630/-) through Razor pay.
Yet to receive Rs1630/- refund(Rs1960/- refund came in just 3 days)
Shall I wait or email IRCTC/AxisBank/Razorpay?

Sorry OP for using your thread.

Mail Razorpay.

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mrKool_JJ wrote:

Atleast in ur case it was tez…
mine is railways sad
I booked a mobile ticket online via uts app cry

What will happen now eek

@androgame Someone from paytm just called me saying that u had raised a query for ur upi transacition blah blah..and informed me that they have already reversed the transaction from their end yesterday itself and i’ll receive it soon in my bank act biggrin

I guess tagging vijay in that tweet really worked fast biggrin

@aswaniexpress

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mrKool_JJ wrote:

@androgame Someone from paytm just called me saying that u had raised a query for ur upi transacition blah blah..and informed me that they have already reversed the transaction from their end yesterday itself and i’ll receive it soon in my bank act https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

I guess tagging vijay in that tweet really worked fast https://cdn1.desidime.com/assets/textile-editor/icon_biggrin.gif

@aswaniexpress

Yeah , that always works

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androgame wrote:

Yeah , that always works

I’m having his number too

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mickel wrote:

I’m having his number too

BRO PLS PM ME HIS NO !

I NEED TO CLARIFY LOT OF THINGS toungueout

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mickel wrote:

I’m having his number too

Twitt him he reply always

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Same thing happend with me. I didn’t receive my refund of Rs.420 for the failed transaction from last 20 days yet

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taujipanipat93 wrote:

Same issue with me

Me too . Paytm cc is very bad . more than 10 days have passed still i haven’t received refund . order was cancelled by paytm only evil

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Lootsmafia wrote:

Me too . Paytm cc is very bad . more than 10 days have passed still i haven’t received refund . order was cancelled by paytm only evil

I am in the same situation.. since past 7 days.. waiting…

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25 days gone, still not received my money (upi)

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