refund paytm help

62°
Deal Newbie
mukkirecharge

plz help i order product at paytm than ordrr cancel by seller they are saying payment refund to same source account but till now i did not get i asked for bank reference no. they said it is not generated how it is possiable.

plz help needed what to do i wrote on twitter leave mails send msg on fb but only copy paste replys they giving..
plz help

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Critic Critic
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Previously, the refund used to come to wallet and there was a link in order history to trigger refund to source. If they are now sending refund directly to source, you will have to give them a couple of days.

Deal Lieutenant Deal Lieutenant
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@mukkirecharge First of all calm down. How many days have passed since you placed the order ?

PS Once my order returned back from the destination and then I got refund instantly, I mean as soon as the status become returning back I received the refund.

Deal Newbie Deal Newbie
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actuly in the order i have two product one was pamper and second was maggi
maggi was cancel by seller on same day and pamper was return because of wrong pincode but pincode was right but they said your address does not come serviceable are actudy FEDEX courier sucks than it marks as retund for both product it shows refunded to source account but i didnt get till now neither in paytm nor in bank. i msg them mail give me refrence no for refund if you send to bank they said first wait for 72 hours than after 72 hours again said wait 72 hours in last said we dont have refrence number because in refund refrence number not genreted but tell me how it can be possiable in bank transaction every time refrence nuber genrets @enapster @saymyname

Critic Critic
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If you paid with credit card, you can raise a dispute for chargeback, include copies of order cancellation refund mails

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Deal Newbie Deal Newbie
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no brother i paid by netbanking @saymyname

Deal Cadet Deal Cadet
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Don’t worry, it takes time. Even i’m waiting for refund of around 10000rs from past one week.

Deal Newbie Deal Newbie
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no i post on twitter send mail from their app and msg on fb.

Deal Newbie Deal Newbie
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yeah but pamper which i cancel after maggi i got refund for it but for maggi i did not get refund till now it 12days now.

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