Regarding VU TV warranty replacement

Regarding VU TV warranty replacement

Rotating earth %28large%29
Deal Cadet
2
0
608
13

In Jan 2016 i bought a VU LED. Due to some issue with the LED i registered a complaint and engineer visited my place and checked the LED. He has given me replacement of LED. Now VU has delivered the new LED but the OLD LED is still lying with me. Courier guy did not ask me for old product, Any one has idea how will they take back old product.

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4 Comments  |  
4 Dimers
Getready
Deal Captain
24
1,137
10768
113

Usually first pickup then delivery of replacement
Dunno what VU is upto https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Missing
Deal Cadet
0
60
976
6

Pickup is handled by a different agency compared to delivery. Replacement request and pickup requests are simultaneously placed.
Generally reverse pickup is slower compared to delivery SLAs and it’s possible to get the replacement before pickup.

It’s likely that they will not pick up the faulty tv – considering it has not happened yet assuming its weeks since u got your replacement and there are no holidays.

Bal ganesh
Deal Subedar
1
94
2348
29

Great you got replacement. VU is good. Micromax?

Bal ganesh
Deal Subedar
1
94
2348
29

Great you got replacement. VU is good. Micromax?

Missing