Reliance Jio to reportedly offer free services until March 2017
Recently, some reports suggested that Reliance Jio’s enticing Welcome offer would end on December 3rd, earlier than the planned date of December 31st. However, the company clarified that only its free SIM offer would end on December 3rd, but its users would be able to avail the free services until December 31st. Now a new report is suggesting that Reliance Jio may extend its offer of free services to consumers until March 2017.
According to Live Mint, Reliance Industries Ltd. management has said that there are no restrictions on the number of promotional offers a telecom operator can offer. According to TRAI’s guidelines, a company can only run a promotional offer for 90 days, which in Jio’s case ends on December 3rd as it launched the services on September 5th. However, there’s no rule on how many times a company can run any promotional offer.
Reliance Jio’s Welcome Offer includes a free SIM, unlimited data (FUP of 4GB per day), unlimited voice calls, messages, and access to Jio’s premium app suite. The company is facing issues with rival telcos for a lack of enough interconnect points to handle calls on its network. Recently, TRAI found the incumbent operators guilty of blocking Reliance Jio calls, and recommended a fine of Rs 3,050 crores.
Jio is looking to begin charging its customers once the company’s services are glitch-free. Anshuman Thakur, head of strategy and planning at Reliance Jio, said, “We have told Telecom Regulatory Authority of India (Trai) and government that customers have faced issues with regard to the quality of service due to the interconnection congestion and they have not been able to enjoy the services that they deserve and what we want to deliver to them. And till we are in a position where we can deliver the quality of service as desired by the Jio management, it will be unfair to charge the customer