Serious breech of security at Paytm help needed
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I received two meseges stating there has been a purchase worth Rs 78000 with my Paytm account at Croma I was shocked to see the mesege received from Paytm Tried to call Paytm and Croma too but got no satisfactory response. Used my sources and complained to police who have caught red handed the three teens aged 17-18 years with all the products purchased from Croma Cannaught place DELHI Guys please advice me with further steps to be taken I am yet to get my money back
How paytm allowed you to maintain 78k balance?
@yaswanth458 wrote:
How paytm allowed you to maintain 78k balance?
KYC Upgraded account can hold upto 1 lac
it’s not wise idea to maintain such huge amount in some 3rd party wallets..
Tell me if anyone know what should I do to get my money back
good that you involved police.
I hope they will do the needful.
these kids needed to be taught right lesson.
aabhi se chor ban raha hai to baad me daaku banega..
I guess passing this FIR details to paytm, they should show a way out to refund your money.
Their statement is important. I mean how they get ur password.
You can ask Croma to cancel the orders and initiate refund.
@yaswanth458 wrote:
it’s not wise idea to maintain such huge amount in some 3rd party wallets..
+1
True!
WTF! Since few weeks lot of wallet frauds are coming up!
Should not put more money in wallets.
@KingOfDeals
Omg.. 78k is a hefty amount for any wallet.. 
What about those products they bought using your paytm ? Did police also took custody of those products ?
Yes police did took custody
U hv any idea how they got ur password or if otp was generated . ?? Since it is police case now u cn take all involved members to court…
Konsi company m kaam karte ho ?
Good luck. Wish u get refund soon. And its a lesson for us all.
Later when you are free please mention all details here about the case. These third party wallets are insecure esp non-banking e-wallets.
I am sure your info was leaked by some insider of Paytm and they cloned your mobile number for OTP, easier if its postpaid and say Reliance SIM.
Paytm must have Swift Action Team for frauds else nobody is going to park their funds in wallets. In fact if Paytm takes action in real time many of these frauds can be prevented.
@caks2006407 wrote:
Good luck. Wish u get refund soon. And its a lesson for us all.
Later when you are free please mention all details here about the case. These third party wallets are insecure esp non-banking e-wallets.
I am sure your info was leaked by some insider of Paytm and they cloned your mobile number for OTP, easier if its postpaid and say Reliance SIM.
Paytm must have Swift Action Team for frauds else nobody is going to park their funds in wallets. In fact if Paytm takes action in real time many of these frauds can be prevented.
No neither paytm nor croma has any swift acting team. They rather harassed me by not doing anything. The worst were croma people who not even provided me the order details against the order id provided by me. It was my sources that caught these thieves
@KingOfDeals wrote:
@caks2006407 wrote:
Good luck. Wish u get refund soon. And its a lesson for us all.
Later when you are free please mention all details here about the case. These third party wallets are insecure esp non-banking e-wallets.
I am sure your info was leaked by some insider of Paytm and they cloned your mobile number for OTP, easier if its postpaid and say Reliance SIM.
Paytm must have Swift Action Team for frauds else nobody is going to park their funds in wallets. In fact if Paytm takes action in real time many of these frauds can be prevented.
No neither paytm nor croma has any swift acting team. They rather harassed me by not doing anything. The worst were croma people who not even provided me the order details against the order id provided by me. It was my sources that caught these thieves
It’s a good learning for me in terms of not putting huge amounts in wallets. I thought OTP security will be there so no need to worry.. but now i realize even that can be compromised. Did you get any info from the thieves on how they did the transaction without OTP during police investigation?
@KingOfDeals wrote:
@caks2006407 wrote:
Good luck. Wish u get refund soon. And its a lesson for us all.
Later when you are free please mention all details here about the case. These third party wallets are insecure esp non-banking e-wallets.
I am sure your info was leaked by some insider of Paytm and they cloned your mobile number for OTP, easier if its postpaid and say Reliance SIM.
Paytm must have Swift Action Team for frauds else nobody is going to park their funds in wallets. In fact if Paytm takes action in real time many of these frauds can be prevented.
No neither paytm nor croma has any swift acting team. They rather harassed me by not doing anything. The worst were croma people who not even provided me the order details against the order id provided by me. It was my sources that caught these thieves
Sources as in Police ?
Yes
They claimed they did not required any OTP to place this order with paytm at croma
@KingOfDeals wrote:
They claimed they did not required any OTP to place this order with paytm at croma
i doubt, but dont let them go…
master mind ko pakadney ki koshish karo. seems kisi ney teeen age ka kandhaa use kiyaa hey.
Sir ,
First of all contact paytm & chroma on twitter by both tweet & dm ,
Then send a mail at cybercell[attherate]paytm.com with all & every little bit of information that u have ..
U will get money back very soon..
@KingOfDeals
@KingOfDeals wrote:
They claimed they did not required any OTP to place this order with paytm at croma
Was it Email + Phone No. combination?
Kindly reply this thread if you get more info. how they did it.. it will help other dimers to secure their accounts and take necessary actions 
The same happened with me a week ago
But my money was less. It was only Rs. 839.0
I got a message on my phone that my transaction was successful on bigbasket. But i have not done any transactio, even i have not even signed up on big basket.
I contacted bigbasket and paytm both. Bigbasket refused to help as i have not any transaction id of big basket.
Finally i mailed on [email protected] and mentioned everything in that, but they have not replied in 2 days, then i quoted them on twitter.
Finally they replied to wait few more time and after checking everything they after total 4 days i got my money back.
Here i got an idea that there is a loop hole in paytm that it requires no OTP at the time of transactions on any site. And previously i kept the same password everywhere, so i think i had signed up on any site and they used the same password for my paytm account.
So now i use different password for all my wallets.
Keeping same password for all accounts is also a kind of loop hole to these fraudster
To my horror, those who were caught are three boys aged 18-19 years. The third one is minor. With our prompt action Delhi Police caught the thieves and recovered all items.
After 4 years almost you came with this topic
Something looks wrong here.
Hope you remembered Desidime Password. 
They wrote 101% secure wallet.. etc etc. Is this security ????
Btw personal advice dont keep high amount in wallet
Is there’s anyone who faced similar issue? If yes let me know, those who haven’t faced take care of your accounts and don’t keep any money in paytm as the same are not secure