Service Charge Query at IRCTC

Service Charge Query at IRCTC

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Sdsd
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i have booked few tickets at IRCTC using my icici debit card.
service charge are clearly mentioned as NIL for debit cards upto 1 lakh at IRCTC website
i was not charged any service charge at time of booking.
but few days later i was charged service charges when i checked the account statement.
Bank says to contact IRCTC and IRCTC says charges are levied by bank.
What to do to get a reversal?

5 Comments  |  
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I have a flat 100 rs offer in phonepe to book tickets on irctc anyone want to use is welcome
expiring in 2 days don’t wanna waste the offer

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I think no service charge is levied on debit cards tranx till Rs 100000, be it any payment gateway…… I have never been charged any with my icicibank debit card

Sdsd
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dgreatgambler007 wrote:

I think no service charge is levied on debit cards tranx till Rs 100000, be it any payment gateway…… I have never been charged any with my icicibank debit card

i know that too for debit cards and same clearly mentioned at irctc website too.

but this time i have been charged by icici after about a week of the transaction.

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stealdeal wrote:
i know that too for debit cards and same clearly mentioned at irctc website too.

but this time i have been charged by icici after about a week of the transaction.

raise this issue with both irctc and icici cc showing screeshots of the t&cs of debit card usage mentioned on irctc portal

Sdsd
Deal Cadet
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Expand
dgreatgambler007 wrote:

raise this issue with both irctc and icici cc showing screeshots of the t&cs of debit card usage mentioned on irctc portal

Update:

IRCTC emailed that they have no role in this and told to contact bank.
ICICI bank quietly reversed service charges after 2 weeks without replying to my mails. They just called me and told that matter is escalated & being looked upon.

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