Shameless Fraud by Flipkat. Seeking for Advice
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reminded of playdime mentioned you in a post 
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@ithehappy assumedly your acquaintance, like you, is a Begalurian or atleast in BGLR..and qualified (is a white collar busybee you said)
have you/ s/he yet not looped (pointwise stern but neutral mail) in the cs-head at flippedkart dot com or ceo at flipk dot com people yet?
do call up the jagograhakjago 1800 number or http://www.jagograhakjago.com/register-co...in separately email them for preliminary process to approach district forum, fees, documentation
and
Keep cs-head/CEO in cc.
The BGLR escl. too have newbies and hope for your (acquaintance’s) case to be locked to sensible oldbie.
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in absence of primary agent locked to your case, even other escl. people can handle too.
If you request say, xyz language or if they’ve shift time mismatch, roastered off.
Mails to cs-head even got response/callbacks at 2030-2040 hours.. despite request for calls only during daylight hours from Hindi proficient associates
This detail was only to emphasise, that like Amazon, the agent to whom the issue is locked to.. is duty bound to annotate some action within specified timeliness.
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Even calls at 0830-1000 come if mailed at 4am too.
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The idea is to slow them down on call by speaking I. Non English.. always trapping them in guilt as representating
a decade plus old entity.. gradually steering them to risk of possible legal issues if the rep. sounds sympathetic and knowledgeable.
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Yes they have castrated, frustrated chimps who are allowed to manually freeze accounts.
Once same happened with someone’s account even in midst of the escalations handling the issue.
The representative who was handling the case (back then one Mr. Barkat) apologised and had it fixed in an hour when next connected on calll.
But then the accounts were never used for any orders over 1000-1200 at a time.
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Don’t know how genuine or otherwise is the usage of your acquaintance (and your own :P account)
upload the unboxing on youtube and share via social media to flipkart.
Yeah, Within 6 months u will get ur compensation as well as ur refund too
Could you please what emails you sent and what responses you get?
You can blur the private info. Rest please share. It will hep everyone.
please dont mind me
I dont know how close you are to your relative but pls confirm as speaking from my experience
I have a friend who is cheating fk,amazon etc. by refunding techniques
and he asked me too to share my id but I strictly told him not to do so as it may have legal and punishable consequences
so just make sure its a genuine case
@SARDARKHAN Agree with ur views, but generally gold coins once delivered are not returnable right so if I assume that during the product return some one did that gadbad as gold coins are not all returnable at all, how come the 2 rupees coin got packed in place of 5 grams gold coin, is this incident can be a jaadu of delivery guy
Just complain in national consumer forum. Follow what they say. Then just sit back and relax. Flipkart executive will call you. This has been my experience. If you complain via email you’ll play table tennis for month’s and in the end get nothing.
you welcome. you are helping others and that is what this site too is about, so we aren’t doing anything special.
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Yes, keeping this topic looped would be nice.
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That one has commitments, priorities is understandable and practical too.
But then, would a fast spreading cancer not come up his priorities? can ask him that.
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Roushh seems like a pro or one who is game to take bulls by the horns.
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but although food fmcg and now online space cheats are a cancer too.. our lethargy and chalta hai (casualness) makes us desi consumers sitting ducks.
Considering his life and professional engagements, I didn’t go in the martyrdom direction (actually going to jagograhakjago/ consumer redressal).
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if a snake can avoid trouble by hissing alone, then it never wastes its venom.
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But tell your relative that if hissing doesn’t mitigate the loss/risk.. then biting WOULD be necessary.
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For now (like @Roushh rightly highlighted) keep all records (emails are treated by courts as evidence) and have maximum written trail.. that one can present during submissions.
Kids manning call centres are humans too and often unaware of what to say.
100 agents 101 versions.
Once 15-18 days after the first stern mails/ registered AD post are lapsed.. even an initial (nearly free) case registration with the Ministry of Consumer Affairs (via consumer forum) WILL raise the antlers of those concerned.
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hope you don’t feel offended, but this person (since educated and maybe 20+).. is careless or even.. doesn’t have self management skills.
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No job is that bad as to let go of such monies for SO long… unless ofcourse his usual/regular or ancillary income is 80-100x and such amounts are inconsequential.
hahahaha Indian courts.. its a joke.. It all depends on power like everything else.. A judge from another state would usually rule on the case but a local judge will diddle and widdle on it and never make a ruling if there is power involved.. We had a ruling from an out of state judge who was moving to the supreme court.. They tried to delay the ruling and such until he left but he made one ruling which was in our favor before he left he made some comments.. Now everyone just follows those comments and widdle waddle diddle on non events.. Even a supreme court order on no more cases can be filed until this is finalized means little.. Because it was so obvious that the cases were being mis managed.. They just use the old cases to waddle on and on and on and never a ruling.. It just gets postponed and postponed.. Some of this concern pretty urgent matters..
Consumer court is a little different with little money involved so judges are not under pressure.. So dont let this fool you.. Even a supreme court verdict means little.. A direct order from them for no more cases can be filed because the state government filed like over a dozen cases against the officer that brought charges against them before all pending cases are resolved just means, it is never over..
The thing is, this happens in every country.. But in india this happens so openly and it happens so often…. This is twice now I seen supreme court issue verdicts of no further conduct in the cases until pending ones are resolved.. The thing is, the resolution is widdle waddle diddle.. has no bearing on the case.. Now remember, there is hearing going on for a week or two and you go, so its looking good and in favour etc.. But the ruling??? nothing that was discussed for the last 2 weeks is in there.. I dont even know how this can even be a ruling.. How judges get off on diddling and daddling and close cases without a ruling pertaining to the cases filed.. So many of them.. Since dozens of senior advocates are involved I think everyone knows but no one says anything.. Many times the rulings are done in chambers and not in the court room..
ARGH!!! The same cases over and over and over.. In the US such cases never even get filed or gets dismissed right away.. The supreme court also seems to be good at this and working like a court.. But even there corruption is pretty bad but much more difficult since its the end of the road and they can not move onto a higher or better position and getting caught means their names gets invoked in all law colleges.. But the state courts are as good as DD arbitration on reposts..
BTW I ordered coin from Amazon. It came in a tamper proof bag.. It said right on the bag to not accept it in case it showed any sign of opening etc.. Since its a tamper proof bag, you can not open it. Once opened it can not be closed.. I got the same package from flipkart and amazon.us as well for basically like SSD’s and hard drives.. These are usually white or yellow in color and have arrows running all around the 4 edges.. The amazon coin I can understand.. But the other 2 boggles me.. But they also have built in padding on the insides..
Sorry for bumping this is old topic but both my relative and i were busy in real life events so didn’t get time to send the legal notice as per the suggestions of Roushh and others. But as the notice is now finally prepared we are ready to send it. But i was told that it’s better to send the notice to their physical address but i dont know the same. Can someone please mention to which address the legal notice should be sent and thereof who else also need to be partied?
Sorry to learn about your relative story, but let me be honest and without offending you by all means, now you have weaken your legal option as you have taken so long since may and did not take a prompt action, I doubt if consumer court will do much jusctice in it now.
Just my view please ignore if you find it irrelevant.
Send notice to Bangalore address
Flipkart
Embassy tech village
Tower1/2/3
Bangalore
It’s very difficult to win case against fk in court. Even if you have all proofs think 3times before spending against the.
Why ? when one have proofs ?
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bro whenever such issues happen immediately post on twitter as an open tweet with pics dont wait for long time… when its their fault they need to accept responsibility too