Had ordered Croma Mobile CBCR2243 Touch& Display Screen from Shopclues on Sept 05, 2016 for Rs 2228.
They sent me only the Display without the touch panel attached to it.
Had immediately raised a Return Request, with the issue of Wrong Product Shipped. After 10 days they mailed me asking me to wrap the product accordingly and send photographs of the product, box packaging and the packed box ready for return.
Now after almost 20-25 days, after calling their Customer service no. they are informing that the product can not be returned as they have sent me the right product that they cannot returned the product as it is been opened.
Please fellow dimers, requesting your views and comments on the above issue.
I am on a verge of raising a Consumer Complaint in the District Consumer Forum.