shopclues order status-payment pending

nri12 wrote:

my order status at shopclues says payment pending.amount already debited from my account .i have mailed them the problem about 4 hours back but still no reply.so now what to do?order will be accepted or not.

dont worry buddy..it will be automatically changed to “processing” with in 24 hrs !! else it will be refunded to ur account !! soo chill !!!

same with me and they are not refunding even after 48 hrs.

what they mailed me see:

>> ShopClues Support, Apr 16 01:46 pm (IST)
>>
>> Hello,
>>
>> With reference to your order 3035652, as we have checked, the payment has
>> been failed/abandoned from the payment gateway and not received by us. If
>> the amount has been deducted from your account, it will be auto-refunded,
>> kindly co-ordinate with your bank for the same or else provide us the
>> deduction snapshot, so that we will try to verify with the payment
>> gateway.
>>
>> Thanks
>> Rahul
>> ShopClues Support
>>