Smartapp failed amount

Smartapp failed amount

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Deal Cadet
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i need help. i made transaction on smartapp using payzapp card. transaction was failed. but money was debit from account. payzapp say money successfully debit. and smartapp saying that we didnt get any money from them. i didnt get refund. now its more than 7 days. what should i do now. 3000 rs was debit

11 Comments  |  
4 Dimers
Quote i have failed at times but i never stopped trying rahul dravid 92 90 95
Analyst
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18880
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@shubham1727 get mail from Smartapp that the txn failed and forward it to PayZapp. You’ll get the refund

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Deal Cadet
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@GoogleCA wrote:

@shubham1727 get mail from Smartapp that the txn failed and forward it to PayZapp. You’ll get the refund

I have done this. vut still didnt get the refund

Quote i have failed at times but i never stopped trying rahul dravid 92 90 95
Analyst
109
67
18880
152
@shubham1727 wrote:

@GoogleCA wrote:

@shubham1727 get mail from Smartapp that the txn failed and forward it to PayZapp. You’ll get the refund

I have done this. vut still didnt get the refund


When did you forward the mail? PayZapp Support generally takes 4-5 working days in these type of issues. Saturday and Sunday are non working days

Quote i have failed at times but i never stopped trying rahul dravid 92 90 95
Analyst
109
67
18880
152
@shubham1727 wrote:

@GoogleCA wrote:

@shubham1727 get mail from Smartapp that the txn failed and forward it to PayZapp. You’ll get the refund

I have done this. vut still didnt get the refund


When did you forward the mail? PayZapp Support generally takes 4-5 working days in these type of issues. Saturday and Sunday are non working days

Missing
Deal Cadet
5
212
516
9
@GoogleCA wrote:


@shubham1727 wrote:

@GoogleCA wrote:

@shubham1727 get mail from Smartapp that the txn failed and forward it to PayZapp. You’ll get the refund

I have done this. vut still didnt get the refund


When did you forward the mail? PayZapp Support generally takes 4-5 working days in these type of issues. Saturday and Sunday are non working days

on last Monday

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Deal Newbie
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I have also same issue. Not get refund after 30 days in payzapp card for failed transaction on smartapp

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Deal Cadet
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@dipu.samdhyan738 wrote:

I have also same issue. Not get refund after 30 days in payzapp card for failed transaction on smartapp

did you spoke with payzapp or smartapp cc?

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Deal Cadet
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Can you use payzapp card on smartapp and other websitea??
I thought payzapp cant be uses liked a normal visa card, and can be used at few website like ebay, which has paument option listed as "" pay with payzapp""

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Deal Cadet
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Plz tell me the failed transaction date and refund date.

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