Smartapp failed amount
i need help. i made transaction on smartapp using payzapp card. transaction was failed. but money was debit from account. payzapp say money successfully debit. and smartapp saying that we didnt get any money from them. i didnt get refund. now its more than 7 days. what should i do now. 3000 rs was debit
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@GoogleCA wrote:
@shubham1727 get mail from Smartapp that the txn failed and forward it to PayZapp. You’ll get the refund
I have done this. vut still didnt get the refund
@shubham1727 wrote:
@GoogleCA wrote:
@shubham1727 get mail from Smartapp that the txn failed and forward it to PayZapp. You’ll get the refundI have done this. vut still didnt get the refund
When did you forward the mail? PayZapp Support generally takes 4-5 working days in these type of issues. Saturday and Sunday are non working days
@shubham1727 wrote:
@GoogleCA wrote:
@shubham1727 get mail from Smartapp that the txn failed and forward it to PayZapp. You’ll get the refundI have done this. vut still didnt get the refund
When did you forward the mail? PayZapp Support generally takes 4-5 working days in these type of issues. Saturday and Sunday are non working days
@GoogleCA wrote:on last Monday
@shubham1727 wrote:
@GoogleCA wrote:
@shubham1727 get mail from Smartapp that the txn failed and forward it to PayZapp. You’ll get the refundI have done this. vut still didnt get the refund
When did you forward the mail? PayZapp Support generally takes 4-5 working days in these type of issues. Saturday and Sunday are non working days
I have also same issue. Not get refund after 30 days in payzapp card for failed transaction on smartapp
@dipu.samdhyan738 wrote:
I have also same issue. Not get refund after 30 days in payzapp card for failed transaction on smartapp
did you spoke with payzapp or smartapp cc?
Can you use payzapp card on smartapp and other websitea??
I thought payzapp cant be uses liked a normal visa card, and can be used at few website like ebay, which has paument option listed as "" pay with payzapp""
I am got after 35 days
Plz tell me the failed transaction date and refund date.
Recharge failed on 6July and refund on 11 Aug.
@shubham1727 get mail from Smartapp that the txn failed and forward it to PayZapp. You’ll get the refund