I had placed an order during 100% Cashback offer (Books) on 12-Dec. The order was placed for some 3rd Person as a gift. After a month of mails & tweets, they are saying that they had credited the cashback to mobile number of the consignee (End user of order). But, there is no freecharge account associated with that mobile number. And, they are not ready to rectify it. As per both logic and T&C, the cashback should have been credited to the account from which order was placed.
How could they deny to give the benefits which they promised during offer period?
This is complete case of fraud. And, we should give them a lesson.
Need opinion of fellow dimers on this issue. Have they faced any problem related to cashback offers of Snapdeal?
If it’s a generic problem, then we should file a formal complaint with consumer forum. If this is really a trend, the same fraud methods could be adopted by other shopping sites in future. So, it should be stopped.