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Ticket Compliment card not working (suddenly from today evening - 10 Oct)

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Deal Subedar
bargainhunter

Ticket compliments cards are suddenly not working, even on portals where they have worked before.

The 3D secure payment gateway is showing error – Mismatch in email id / mobile no.???

Anyone facing same issue?

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Deal Lieutenant Deal Lieutenant
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For me, this error is coming since day-1…no response from customer care

Pro Tech Guru Pro Tech Guru
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Itna discussion yahan karoga to yahi hoga https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Deal Subedar Deal Subedar
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@desidealer wrote:

For me, this error is coming since day-1…no response from customer care


Did you connect with them on call?

I think this is their way of earning interest on our money and thus making good of the discount given

Deal Lieutenant Deal Lieutenant
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@bargainhunter Spoke to CC and they mentioned that there is some problem at their end and that their tech team is already working on it. She said it may be resolved tonight, but definitely tomorrow. So I am assuming, things will be back to normal by Thurs – Fri hopefully, keeping my fingers crossed.

So its not that TC cards have stopped working on specific sites, they have stopped working period. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Deal Lieutenant Deal Lieutenant
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@1cooldesidd, this error is coming since last month. The cards i bought from GCI during 15 aug sale are not getting used online since september first week. I contacted them several times. Everytime, i get the response that we are working on it. Now I’m using those cards offline. Let’s see how much time they need.

Deal Lieutenant Deal Lieutenant
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@desidealer wrote:

@1cooldesidd, this error is coming since last month. The cards i bought from GCI during 15 aug sale are not getting used online since september first week. I contacted them several times. Everytime, i get the response that we are working on it. Now I’m using those cards offline. Let’s see how much time they need.


I had no such problems till today. The card that I noticed the problem with was working fine till y’day. Today that card is not working and I cannot even login to their site for my other cards.

Deal Subedar Deal Subedar
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@1cooldesidd wrote:

@desidealer wrote:

@1cooldesidd, this error is coming since last month. The cards i bought from GCI during 15 aug sale are not getting used online since september first week. I contacted them several times. Everytime, i get the response that we are working on it. Now I’m using those cards offline. Let’s see how much time they need.


I had no such problems till today. The card that I noticed the problem with was working fine till y’day. Today that card is not working and I cannot even login to their site for my other cards.


+1

Deal Cadet Deal Cadet
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Even edenredcards.co.in website not working

Deal Subedar Deal Subedar
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On which online site this card were working yesterday.. plz tell.. i hv purchased it today.. .

Deal Subedar Deal Subedar
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I was so tensed from 2 hours as suddenly what happened.. Not even able to login on there portal.

And then thought to search over here and now I’m relaxed as first I thought my cards are blocked as error was number & email mismatch https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Will call them tom. morning https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Perfectionist Perfectionist
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@1cooldesidd wrote:

@bargainhunter Spoke to CC and they mentioned that there is some problem at their end and that their tech team is already working on it. She said it may be resolved tonight, but definitely tomorrow. So I am assuming, things will be back to normal by Thurs – Fri hopefully, keeping my fingers crossed.

So its not that TC cards have stopped working on specific sites, they have stopped working period. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


I used a couple of my Ticket cards earlier in the day without any issues. When did you face this issue? You should know that my cards were already registered with a password for transactions. CC @bargainhunter @Sarvesh

Deal Subedar Deal Subedar
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@DealSeeker wrote:

@1cooldesidd wrote:

@bargainhunter Spoke to CC and they mentioned that there is some problem at their end and that their tech team is already working on it. She said it may be resolved tonight, but definitely tomorrow. So I am assuming, things will be back to normal by Thurs – Fri hopefully, keeping my fingers crossed.

So its not that TC cards have stopped working on specific sites, they have stopped working period. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


I used a couple of my Ticket cards earlier in the day without any issues. When did you face this issue? You should know that my cards were already registered with a password for transactions. CC @bargainhunter @Sarvesh

I"ve used same card on 8th and there was no issue and today while trying to use same I was getting error (Around 7PM)

I’m not even able to login on Edenred site…

Perfectionist Perfectionist
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@Sarvesh wrote:

@DealSeeker wrote:

@1cooldesidd wrote:

@bargainhunter Spoke to CC and they mentioned that there is some problem at their end and that their tech team is already working on it. She said it may be resolved tonight, but definitely tomorrow. So I am assuming, things will be back to normal by Thurs – Fri hopefully, keeping my fingers crossed.

So its not that TC cards have stopped working on specific sites, they have stopped working period. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


I used a couple of my Ticket cards earlier in the day without any issues. When did you face this issue? You should know that my cards were already registered with a password for transactions. CC @bargainhunter @Sarvesh

I"ve used same card on 8th and there was no issue and today while trying to use same I was getting error (Around 7PM)

I’m not even able to login on Edenred site…


Yes, I am also not able to login now. It keeps redirecting to the login page. But I did use two of my Ticket Max cards without any issue sometime in the afternoon.

Deal Lieutenant Deal Lieutenant
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@DealSeeker wrote:

@1cooldesidd wrote:

@bargainhunter Spoke to CC and they mentioned that there is some problem at their end and that their tech team is already working on it. She said it may be resolved tonight, but definitely tomorrow. So I am assuming, things will be back to normal by Thurs – Fri hopefully, keeping my fingers crossed.

So its not that TC cards have stopped working on specific sites, they have stopped working period. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


I used a couple of my Ticket cards earlier in the day without any issues. When did you face this issue? You should know that my cards were already registered with a password for transactions. CC @bargainhunter @Sarvesh

All my cards are registered as well.

I faced this problem at around 5 PM when I tried to load money to udio and got the message “email id/phone no. mismatch and blah blah blah”. So I tried to login to the site but the site kept showing the login page without throwing any error. Then I tried to register a card bought from GCi and after entering the card no. and ref#, got the error message that “This user id is disabled and the card is already linked to some user id.”. Then tried to login for another card and that too failed. Thats when I contacted CC and got the reply that things had gone kaput at their end.

Perfectionist Perfectionist
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@1cooldesidd wrote:

@DealSeeker wrote:

@1cooldesidd wrote:

@bargainhunter Spoke to CC and they mentioned that there is some problem at their end and that their tech team is already working on it. She said it may be resolved tonight, but definitely tomorrow. So I am assuming, things will be back to normal by Thurs – Fri hopefully, keeping my fingers crossed.

So its not that TC cards have stopped working on specific sites, they have stopped working period. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


I used a couple of my Ticket cards earlier in the day without any issues. When did you face this issue? You should know that my cards were already registered with a password for transactions. CC @bargainhunter @Sarvesh

All my cards are registered as well.

I faced this problem at around 5 PM when I tried to load money to udio and got the message “email id/phone no. mismatch and blah blah blah”. So I tried to login to the site but the site kept showing the login page without throwing any error. Then I tried to register a card bought from GCi and after entering the card no. and ref#, got the error message that “This user id is disabled and the card is already linked to some user id.”. Then tried to login for another card and that too failed. Thats when I contacted CC and got the reply that things had gone kaput at their end.


Ah, thanks for the detailed response. Now I know what to expect and can plan accordingly.

Deal Cadet Deal Cadet
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I had ordered elite card by mistake. yesterday i called shopclues to cancel the order, they said it cant be cancelled since it is ready to ship and i have to reject the parcel to get the refund.can any body confirm the same will i get refund.would have not asked if it had been flipkart or amazon.

Deal Subedar Deal Subedar
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@1cooldesidd wrote:


@DealSeeker wrote:


@1cooldesidd wrote:

@bargainhunter Spoke to CC and they mentioned that there is some problem at their end and that their tech team is already working on it. She said it may be resolved tonight, but definitely tomorrow. So I am assuming, things will be back to normal by Thurs – Fri hopefully, keeping my fingers crossed.

So its not that TC cards have stopped working on specific sites, they have stopped working period. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


I used a couple of my Ticket cards earlier in the day without any issues. When did you face this issue? You should know that my cards were already registered with a password for transactions. CC @bargainhunter @Sarvesh


All my cards are registered as well.

I faced this problem at around 5 PM when I tried to load money to udio and got the message “email id/phone no. mismatch and blah blah blah”. So I tried to login to the site but the site kept showing the login page without throwing any error. Then I tried to register a card bought from GCi and after entering the card no. and ref#, got the error message that “This user id is disabled and the card is already linked to some user id.”. Then tried to login for another card and that too failed. Thats when I contacted CC and got the reply that things had gone kaput at their end.

Thx. Do update the thread as and when it starts working again…

Deal Lieutenant Deal Lieutenant
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@bargainhunter wrote:

@1cooldesidd wrote:


@DealSeeker wrote:


@1cooldesidd wrote:

@bargainhunter Spoke to CC and they mentioned that there is some problem at their end and that their tech team is already working on it. She said it may be resolved tonight, but definitely tomorrow. So I am assuming, things will be back to normal by Thurs – Fri hopefully, keeping my fingers crossed.

So its not that TC cards have stopped working on specific sites, they have stopped working period. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


I used a couple of my Ticket cards earlier in the day without any issues. When did you face this issue? You should know that my cards were already registered with a password for transactions. CC @bargainhunter @Sarvesh


All my cards are registered as well.

I faced this problem at around 5 PM when I tried to load money to udio and got the message “email id/phone no. mismatch and blah blah blah”. So I tried to login to the site but the site kept showing the login page without throwing any error. Then I tried to register a card bought from GCi and after entering the card no. and ref#, got the error message that “This user id is disabled and the card is already linked to some user id.”. Then tried to login for another card and that too failed. Thats when I contacted CC and got the reply that things had gone kaput at their end.

Thx. Do update the thread as and when it starts working again…

i had used TC max this morning on fc and it worked fine… n login to edenred is also working fine.

Critic Critic
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@KDS wrote:

I had ordered elite card by mistake. yesterday i called shopclues to cancel the order, they said it cant be cancelled since it is ready to ship and i have to reject the parcel to get the refund.can any body confirm the same will i get refund.would have not asked if it had been flipkart or amazon.


I had once rejected a courier from Shopclues, the item was returned to seller and I got a refund. Keep track of your courier and contact Shopclues 2 days after it is delivered back to the seller, if you do not get a refund notification. When you call them, be patient and don’t use bad language, most of them are mentally retarded.

p.s. TC cards from Shopclues are all being sent by Aramex / Bluedart – the tracking will be correct (hopefully).

Deal Cadet Deal Cadet
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@enapster wrote:


@KDS wrote:

I had ordered elite card by mistake. yesterday i called shopclues to cancel the order, they said it cant be cancelled since it is ready to ship and i have to reject the parcel to get the refund.can any body confirm the same will i get refund.would have not asked if it had been flipkart or amazon.


I had once rejected a courier from Shopclues, the item was returned to seller and I got a refund. Keep track of your courier and contact Shopclues 2 days after it is delivered back to the seller, if you do not get a refund notification. When you call them, be patient and don’t use bad language, most of them are mentally retarded.

p.s. TC cards from Shopclues are all being sent by Aramex / Bluedart – the tracking will be correct (hopefully).

Thanks a lot for the reply. Mine despatched through expressbee with trackable awb no.

Deal Subedar Deal Subedar
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Tc cards were giving same error for me too. Even on Amazon. Finally used them to load payzapp and worked smoothly

Deal Subedar Deal Subedar
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@rmehtainteract751 wrote:

@bargainhunter wrote:

@1cooldesidd wrote:


@DealSeeker wrote:


@1cooldesidd wrote:

@bargainhunter Spoke to CC and they mentioned that there is some problem at their end and that their tech team is already working on it. She said it may be resolved tonight, but definitely tomorrow. So I am assuming, things will be back to normal by Thurs – Fri hopefully, keeping my fingers crossed.

So its not that TC cards have stopped working on specific sites, they have stopped working period. https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif


I used a couple of my Ticket cards earlier in the day without any issues. When did you face this issue? You should know that my cards were already registered with a password for transactions. CC @bargainhunter @Sarvesh


All my cards are registered as well.

I faced this problem at around 5 PM when I tried to load money to udio and got the message “email id/phone no. mismatch and blah blah blah”. So I tried to login to the site but the site kept showing the login page without throwing any error. Then I tried to register a card bought from GCi and after entering the card no. and ref#, got the error message that “This user id is disabled and the card is already linked to some user id.”. Then tried to login for another card and that too failed. Thats when I contacted CC and got the reply that things had gone kaput at their end.

Thx. Do update the thread as and when it starts working again…

i had used TC max this morning on fc and it worked fine… n login to edenred is also working fine.


Yes working. Thx

Deal Cadet Deal Cadet
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how tc cards are activated bought from shopclues? I put request on giftcardsindia.. is that enough? or I need to register on edenred website?

Please reply. Thanks in advance..

Deal Subedar Deal Subedar
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@ashu99926 wrote:

how tc cards are activated bought from shopclues? I put request on giftcardsindia.. is that enough? or I need to register on edenred website?

Please reply. Thanks in advance..


Yes, just request on GCI site activation.giftcardsindia.in

The question I have to everyone here is, are these cards enabled for offline usage by default? Can swipe them in physical stores upon receipt? Or offline usage is possible only after activation?

Perfectionist Perfectionist
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@newdduser wrote:

@ashu99926 wrote:

how tc cards are activated bought from shopclues? I put request on giftcardsindia.. is that enough? or I need to register on edenred website?

Please reply. Thanks in advance..


Yes, just request on GCI site activation.giftcardsindia.in

The question I have to everyone here is, are these cards enabled for offline usage by default? Can swipe them in physical stores upon receipt? Or offline usage is possible only after activation?


That used to be the case with Axis cards. These cards won’t work until they are activated by GCI.

Deal Cadet Deal Cadet
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@KDS wrote:

@enapster wrote:


@KDS wrote:

I had ordered elite card by mistake. yesterday i called shopclues to cancel the order, they said it cant be cancelled since it is ready to ship and i have to reject the parcel to get the refund.can any body confirm the same will i get refund.would have not asked if it had been flipkart or amazon.


I had once rejected a courier from Shopclues, the item was returned to seller and I got a refund. Keep track of your courier and contact Shopclues 2 days after it is delivered back to the seller, if you do not get a refund notification. When you call them, be patient and don’t use bad language, most of them are mentally retarded.

p.s. TC cards from Shopclues are all being sent by Aramex / Bluedart – the tracking will be correct (hopefully).

Thanks a lot for the reply. Mine despatched through expressbee with trackable awb no.

can u please tell me diff. between wlite and max gift card ???

Deal Cadet Deal Cadet
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Elite card can be used only at offline stores mentioned in edenred site.

Deal Cadet Deal Cadet
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Max can be used at offline aswell as online stores.

Deal Subedar Deal Subedar
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These cards are not working for me from last couple of days, not even on payzapp or citrus.

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