Uber Charged me full amount Uber lite offer

Uber Charged me full amount Uber lite offer

85°
Missing
Deal Newbie
50
26
0

I used uber lite offer which was 50% upto 100rs (3 times).I used it 1 time it works perfectly but 2nd time during return on my journey even it showed Promo applied while booking i was charged full amount and no promotion is shown in bill 2nd time what can i do now can i get refund?

Bills :-
1rst ride promotion applied – https://imgur.com/a/y...FN

2nd ride promotion didnt applied – https://imgur.com/a/9...MA

I still have 2 rides left as 2nd one didnr apply

17 Comments  |  
5 Dimers
Missing
Deal Lieutenant
94
6361
111

did u pay by wallet or cash second time

Missing
Deal Newbie
50
26
0
desiman wrote:

did u pay by wallet or cash second time

cash both the time

Missing
Deal Lieutenant
94
6361
111
Expand
coderguy wrote:

cash both the time

complain to uber on the app + twitter

Download
Shopping Friend
34
27888
441

The amount before booking was fine ?
If so , any screenshots you have , otherwise also tweet them, they would resolve it, and prefer paying online , the fares often inflate with cash
Online payments pose no hassle

Missing
Deal Newbie
50
26
0
androgame wrote:

The amount before booking was fine ?
If so , any screenshots you have , otherwise also tweet them, they would resolve it, and prefer paying online , the fares often inflate with cash
Online payments pose no hassle

yes 2nd time also it showed on the app 49.50rs(half of 99) promo applied but i was charged 116rs and no promotion was shown in bill which was weird.

1rst ride promotion applied – https://imgur.com/a/y...FN

2nd ride promotion didnt applied – https://imgur.com/a/9...MA

Missing
Deal Newbie
50
26
0
Expand
desiman wrote:

complain to uber on the app + twitter

i complained on the app it said i will get email regarding this btw how much time it takes them to respond ?

Missing
Deal Newbie
50
26
0
Expand
coderguy wrote:

Sorry to hear about the technical issue with this promotion code. Since your trip is eligible for the promo and it did not apply due to a technical issue, we have lowered your fare for this trip to reflect the full amount of the promotion. Your payment account will be refunded the difference in the next 1-3 days and you will receive an updated receipt.

We appreciate your understanding.

I got this response from uber.Where will i get refund? i paid in uber cash will i get uber voucher or credits?

Download
Deal Cadet
120
835
32

Uber is useless, they charged me toll amount twice though I paid the charges as per driver request.

I have submitted bill post ride, they never refunded me.

Missing
Deal Subedar
255
2795
36
Expand
coderguy wrote:

I got this response from uber.Where will i get refund? i paid in uber cash will i get uber voucher or credits?

since you paid in cash, you should get a EGV added to uber credit.

Missing
Deal Newbie
50
26
0
Expand
panchabhut wrote:

since you paid in cash, you should get a EGV added to uber credit.

thanks alot

Missing
Deal Lieutenant
94
6361
111

there is surge fee in one of the SS u posted also some rebate is shown where is the 50% off on second ride rolleyes

https://imgur.com/a/9...MA

Missing
Deal Newbie
50
26
0
desiman wrote:

there is surge fee in one of the SS u posted also some rebate is shown where is the 50% off on second ride rolleyes

https://imgur.com/a/9...MA

yeah 2nd time promo not applied i dont know why Anyway today Uber gave me refund 58.50 rs as uber credits

Missing
Deal Lieutenant
94
6361
111
Expand
coderguy wrote:

yeah 2nd time promo not applied i dont know why Anyway today Uber gave me refund 58.50 rs as uber credits

congrats bro – sunglasses

Missing
Deal Newbie
50
26
0
Expand
desiman wrote:

congrats bro – sunglasses

Thanks smile one question if i have ride for 100rs after deducting 58.50 from uber credits it will deduct from card or paytm or cash

Missing
Deal Lieutenant
94
6361
111
Expand
coderguy wrote:

Thanks smile one question if i have ride for 100rs after deducting 58.50 from uber credits it will deduct from card or paytm or cash

if u are adding card then select card – credits as the option while booking at the bottom if u see cash change that to paytm credits or card credits the remaining should be deducted from card or else u can buy uber GC from amazon or mobikwik and add on your app so it increase the credits

avoid cash when such offers come

Missing
Deal Subedar
255
2795
36
Expand
coderguy wrote:

Thanks smile one question if i have ride for 100rs after deducting 58.50 from uber credits it will deduct from card or paytm or cash

uber credit gets autoselected and in addition the default payment option (whatever you set in your account) also gets auto selected. unless you manually change the auto selected payment option, uber credit gets first applied and any balance is charged to default payment option.

Missing
Deal Newbie
50
26
0
Expand
panchabhut wrote:

uber credit gets autoselected and in addition the default payment option (whatever you set in your account) also gets auto selected. unless you manually change the auto selected payment option, uber credit gets first applied and any balance is charged to default payment option.

Thanks figured it out if you tap on uber credits while booking a ride it will show default payment option(paytm,card or cash) you have to select and there would be check icon on it

Missing