Unable to recharge unlimited Rs. 399 pack using main balance on my Vodafone number

229°
Deal Subedar
sardasa

I am trying since last 2 days to recharge my number using my main balance. I have 423 in my main balance and trying to recharge for Rs. 399 only. Tried all the numbers but it’s not working.
Anyone else facing the same issue?

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Community Angel Community Angel
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Contact CC , you get resolution soon .

Deal Subedar Deal Subedar
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Already contacted. They have raised a ticket.

Like Magnet Like Magnet
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Try Vodafone app.

Deal Subedar Deal Subedar
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No option of using main balance there too

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Deal Lieutenant Deal Lieutenant
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are u trying 1st time or u have activated through main balance in past?

Deal Subedar Deal Subedar
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No and yes

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Entertainer Entertainer
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399 recharge isn’t available using main balance i guess. 458 or 459 is available

Deal Cadet Deal Cadet
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398 is working

Deal Subedar Deal Subedar
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  • 444 star 399 #

or

  • 444 star # and go to unlimited menu.
Deal Subedar Deal Subedar
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Do From *111#
And Then Press 0 For More
Then You See Recharge Thru Balance Option (Which Is 5)
So Press 5 Now
You Will Get List Of All Available Options Under Different Categories

Deal Subedar Deal Subedar
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Yes but it fails at the end.

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Deal Cadet Deal Cadet
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Same here.. I tried now.. failed saying we are unable to process your request

Critic Critic
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Vodafone really should fuxing sort this issue out. It should be a very easy thing to do and should work every time, recharging from main balance and that should be applicable on ALL PLANS! Another thing is the advanced recharge, wherein you recharge for a plan in advance and that plan should be queued and activates automatically upon your current plan’s expiry.

They on purpose don’t give this facility. This was one of the major reason i ported out to Jio.

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