Upstox and NCDs

Upstox and NCDs

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So I created an upstox account since it was free and bought some NCDs of SREI using the upstox demat account through fundsindia. These NCDs are not visible under my holdings in upstox, the support team said since SREI NCDs are not traded in market, they won’t come up under my holdings to view. And to sell them later, I will have to contact SREI and upstox cannot do any selling. Is that really true? Is money stuck in the bonds forever? Whom do I contact to sell them later?

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