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User is not allowed to perform this transaction (freecharge)

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Deal Subedar
jaguarfree

I have received Q50 coupon code email but while adding money using my DC I get this mesg User is not allowed to perform this transaction what does that means?
debit card is blocked or my freecharge account is blocked?
also does VCC works on any freecharge account?

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Deal Lieutenant Deal Lieutenant
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You can’t add money to your FC wallet. Only recharges/bill payments allowed.

Deal Subedar Deal Subedar
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@desidealer wrote:

You can’t add money to your FC wallet. Only recharges/bill payments allowed.


So I can use any coupon using that DC? any problem in future?

Deal Subedar Deal Subedar
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@desidealer wrote:

You can’t add money to your FC wallet. Only recharges/bill payments allowed.


Is it for all users or some users they blocked add money operations ?

Deal Subedar Deal Subedar
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@jaguarfree
The particular debit card is blocked because u might have used the same card in different accnts
But no worries u can add money from other debit card

Deal Subedar Deal Subedar
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@Vikings wrote:

@jaguarfree
The particular debit card is blocked because u might have used the same card in different accnts
But no worries u can add money from other debit card


DC is not blocked…ADD money feature has been blocked in my account….I tried doing recharge on same account and debit card worked https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Generous Generous
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@jaguarfree wrote:


@Vikings wrote:

@jaguarfree
The particular debit card is blocked because u might have used the same card in different accnts
But no worries u can add money from other debit card


DC is not blocked…ADD money feature has been blocked in my account….I tried doing recharge on same account and debit card worked https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Hmm…whats the reason for this
Have you added large amounts like 10,000 via CC and transferred to bank many times??

Deal Subedar Deal Subedar
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@avgn wrote:

Hmm…whats the reason for this
Have you added large amounts like 10,000 via CC and transferred to bank many times??


NO, I used to do recharges from 3, 4 accounts using same laptop, same IP and same DC but I used to delete DC details everytime. But still they detected the DC.

Generous Generous
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@jaguarfree wrote:


@avgn wrote:
Hmm…whats the reason for this
Have you added large amounts like 10,000 via CC and transferred to bank many times??


NO, I used to do recharges from 3, 4 accounts using same laptop, same IP and same DC but I used to delete DC details everytime. But still they detected the DC.

I have done same from 4-5 accounts… https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif
Will have to be extra careful now.

Deal Subedar Deal Subedar
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Add money from desktop

I tried in mobile app and web, got same error…. but successfully added from desktop

Entertainer Entertainer
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Best option :
Use www freecharge (.) in/ mobile
from desktop https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif

Deal Lieutenant Deal Lieutenant
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@19 Female Gurgaon wrote:

Best option :
Use www freecharge (.) in/ mobile
from desktop https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif


not wokring

Helpful Helpful
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@abhimishra wrote:

@19 Female Gurgaon wrote:

Best option :
Use www freecharge (.) in/ mobile
from desktop https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif


not wokring


Getting error user is not allowed to perform the transaction

Deal Lieutenant Deal Lieutenant
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From now onwards maintain 1:1 ratio means one fc acc per DC or CC per device n be happy with it..
Seriously they all ready started banning be careful with that….

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