what happened to dbs?

what happened to dbs?

Dp
Deal Subedar
1
140
1480
17

No cashback for september transactions,
no live agent available for chat,
no callback,
no email support given in app.
Anyone received cashback for september transactions?

10 Comments  |  
5 Dimers
Missing
Deal Lieutenant
1
218
3070
52

@ashu45

Yes I got the cashback on Oct 1st. My transactions were on Amazon.

Dp
Deal Subedar
1
140
1480
17
@1cooldesidd wrote:

@ashu45

Yes I got the cashback on Oct 1st. My transaction were on Amazon.

https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif am i the only one who didnt receive cb?
have you used live chat feature recently?
i feel there quality of service have degraded irrespective of no cb received till now for this month.

Missing
Deal Lieutenant
1
218
3070
52
@ashu45 wrote:

@1cooldesidd wrote:

@ashu45

Yes I got the cashback on Oct 1st. My transaction were on Amazon.

https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif am i the only one who didnt receive cb?
have you used live chat feature recently?
i feel there quality of service have degraded irrespective of no cb received till now for this month.


I don’t know if you are the only to not receive the CB. Did you get an SMS on your phone from digibank that you had transacted for so & so amount and that you would get Rs xxx CB, sometime after your transaction was completed?

As for the live feature, I tried only once and did not get anywhere. I am still trying to figure how to get in touch with them.

Missing
Deal Lieutenant
2
150
3708
43
@1cooldesidd wrote:

@ashu45 wrote:

@1cooldesidd wrote:

@ashu45

Yes I got the cashback on Oct 1st. My transaction were on Amazon.

https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif am i the only one who didnt receive cb?
have you used live chat feature recently?
i feel there quality of service have degraded irrespective of no cb received till now for this month.


I don’t know if you are the only to not receive the CB. Did you get an SMS on your phone from digibank that you had transacted for so & so amount and that you would get Rs xxx CB, sometime after your transaction was completed?

As for the live feature, I tried only once and did not get anywhere. I am still trying to figure how to get in touch with them.


Bro you got the CB message for your yesterday’s transaction?

@ashu45

On which site did you do the transaction?

Missing
Deal Lieutenant
1
218
3070
52
@ranjithsai01 wrote:

Bro you got the CB message for your yesterday’s transaction?


I got the message that I am qualified to get Rs xxx cashback, but the cashback will be credited in Nov, won’t it?

BTW, did you ever get in touch with their customer care via the App?

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Missing
Deal Lieutenant
2
150
3708
43
@1cooldesidd wrote:

@ranjithsai01 wrote:

Bro you got the CB message for your yesterday’s transaction?


I got the message that I am qualified to get Rs xxx cashback, but the cashback will be credited in Nov. won’t it?


Yep https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Dp
Deal Subedar
1
140
1480
17
@1cooldesidd wrote:


@ashu45 wrote:

@1cooldesidd wrote:

@ashu45

Yes I got the cashback on Oct 1st. My transaction were on Amazon.

https://cdn1.desidime.com/assets/textile-editor/icon_sad.gif am i the only one who didnt receive cb?
have you used live chat feature recently?
i feel there quality of service have degraded irrespective of no cb received till now for this month.


I don’t know if you are the only to not receive the CB. Did you get an SMS on your phone from digibank that you had transacted for so & so amount and that you would get Rs xxx CB, sometime after your transaction was completed?

As for the live feature, I tried only once and did not get anywhere. I am still trying to figure how to get in touch with them.

no,i never received any message like that even for the transactions for which i received cashback in previous months

Dp
Deal Subedar
1
140
1480
17

amazon 4100 in multiple transactions
shopclues around 1000
2-3 small transactions of 100-200

Missing
Deal Cadet
1
119
370
9

I too got cashback for September and i get messages also that this month this much amount is eligible for cashback

Missing
Deal Cadet
0
50
572
6
@1cooldesidd wrote:

@ranjithsai01 wrote:

Bro you got the CB message for your yesterday’s transaction?


I got the message that I am qualified to get Rs xxx cashback, but the cashback will be credited in Nov, won’t it?

BTW, did you ever get in touch with their customer care via the App?


Yes. I was trying in Bluestacks. After chewing through all available RAM when it crashed they used to call me on my registered number. Though I believe I had also emailed them.

Missing