Woohoo elite gcs bought on Snapdeal showing zer...

Woohoo elite gcs bought on Snapdeal showing zero balance

295°
Ic3
Deal Major
10,946
25615
153

Hello guys,
Ran into serious loss. Few weeks back, bought 5 woohoo Elite gcs each worth 2000 from Snapdeal. When I’m trying to add them now, showing zero balance all of them.

Contacted woohoo, they are saying to contact Snapdeal.

Please help me with suggestions.

@A2Zdeals

42 Comments  |  
13 Dimers
Cropped5664677729231170030
Deal Cadet
233
770
7

I just checked mine…It is showing correct value.

Ic3
Deal Major
10,946
25615
153
prabhatk26516 wrote:

I just checked mine…It is showing correct value.

All 5 gcs showing zero balance.. sob When I contacted woohoo cc, they told gcs  were redeemed on 2nd December.. But I never redeemed them..

75pe
Deal Lieutenant
257
3191
41
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skaluva wrote:

All 5 gcs showing zero balance.. sob When I contacted woohoo cc, they told gcs  were redeemed on 2nd December.. But I never redeemed them..

Redeemed for what fk gv? Check on the quicksilver page who used the fk gv.

Ic3
Deal Major
10,946
25615
153
Expand
Simbha3 wrote:

Redeemed for what fk gv? Check on the quicksilver page who used the fk gv.

I’m not sure.. Will check it out. But how come I’m able to add them again if someone redeemed already??

Cropped6463740159546795152
Deal Subedar
20
2284
19

Maybe they have blocked it due to  incomplete KYC. As you purchased Rs50000 GV.

“In the event the beneficiary/Know Your Customer (KYC) details are found to be incorrect/insufficient, Qwikcilver Solutions retains the right to cancel the Gift Card issued”

Cropped6463740159546795152
Deal Subedar
20
2284
19

Try to contact Qwikcilver.

Ic3
Deal Major
10,946
25615
153
SleeperRAW wrote:

Maybe they have blocked it due to  incomplete KYC. As you purchased Rs50000 GV.

“In the event the beneficiary/Know Your Customer (KYC) details are found to be incorrect/insufficient, Qwikcilver Solutions retains the right to cancel the Gift Card issued”

My bad.. I bought 5 gcs each worth 2k.. Total 10k.. In tension, I mentioned as each 10k in description.. I didn’t realize until u mentioned 50k… Anyways corrected now..

Cropped6463740159546795152
Deal Subedar
20
2284
19
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skaluva wrote:

Showing as GIFTBIG-CORPORATE in merchant column.. Redeemed on 2nd December… Not sure what it is

But today is 6th December. Anyways, do it have any invoice number?

Ic3
Deal Major
10,946
25615
153
Expand
SleeperRAW wrote:

But today is 6th December. Anyways, do it have any invoice number?

Yes it has.. For one gc no, this is invoice no WO001231642

Cropped6463740159546795152
Deal Subedar
20
2284
19

Are you able to see any name on top right corner of GV statement page?

Ic3
Deal Major
10,946
25615
153
SleeperRAW wrote:

Are you able to see any name on top right corner of GV statement page?

Yes I see.. Something like Terry Mc

Cropped6463740159546795152
Deal Subedar
20
2284
19
Expand
skaluva wrote:

Yes I see.. Something like Terry Mc

This guy has redeemed your GV.

75pe
Deal Lieutenant
257
3191
41
Expand
SleeperRAW wrote:

This guy has redeemed your GV.

I think it is some kind of slang

Cropped6463740159546795152
Deal Subedar
20
2284
19
Expand
skaluva wrote:

Yes it has.. For one gc no, this is invoice no WO001231642

And the invoice number is Woohoo order I’d.

Ic3
Deal Major
10,946
25615
153
Expand
SleeperRAW wrote:

This guy has redeemed your GV.

Omg..  How?? My yahoo account got hacked?? I got gc details to my yahoo..

Cropped6463740159546795152
Deal Subedar
20
2284
19

But still, I am not able to understand why the redeemed date is 12th December.

Cropped6463740159546795152
Deal Subedar
20
2284
19

Any email address or phone number in my profile section located on the left of GV statement webpage?
Most probably it would be your name and phone number.

Ic3
Deal Major
10,946
25615
153
SleeperRAW wrote:

But still, I am not able to understand why the redeemed date is 12th December.

No no.. It’s 2nd December only.. I mentioned wrongly initially in hurry but later corrected it

Ic3
Deal Major
10,946
25615
153
SleeperRAW wrote:

Any email address or phone number in my profile section located on the left of GV statement webpage?
Most probably it would be your name and phone number.

Yes.. It’s showing my name and phone no only.. Even for that Terry Mc gc..

Cropped6463740159546795152
Deal Subedar
20
2284
19
Expand
skaluva wrote:

Yes.. It’s showing my name and phone no only.. Even for that Terry Mc gc..

Contact Qwikcilver. If they don’t solve your issue. Then there is only 1 last option, to file Cyber crime report.
https://www.qwikcilver.com/conta...s/

Missing
Deal Cadet
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927
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skaluva wrote:

Yes.. It’s showing my name and phone no only.. Even for that Terry Mc gc..

Please post SS here, hiding card details

Missing
Deal Subedar
163
1638
9

Any updates @skaluva , file a case in nearby cyber department.

Ic3
Deal Major
10,946
25615
153
dlhntr wrote:

Any updates @skaluva , file a case in nearby cyber department.

No bro… I raised complaint with Snapdeal.. They r saying something suspicious as all gvs showing zero balance… They said they escalated the issue and get back to me in 48hrs

Ic3
Deal Major
10,946
25615
153
dlhntr wrote:

Any updates @skaluva , file a case in nearby cyber department.

after these days of investigation, snapdeal saying everything fine at their end and asking me contact woohoo customer care.
when i contacted woohoo customer care, they are saying file FIR and submit FIR copy to snapdeal and they will investigate further..

Anyone has experience on filing FIR on these cases with cyber crime dept? Do they even consider all these cases??

Missing
Deal Subedar
163
1638
9
Expand
skaluva wrote:

after these days of investigation, snapdeal saying everything fine at their end and asking me contact woohoo customer care.
when i contacted woohoo customer care, they are saying file FIR and submit FIR copy to snapdeal and they will investigate further..

Anyone has experience on filing FIR on these cases with cyber crime dept? Do they even consider all these cases??

Yes Cyber department consider financial fraud cases, File an FIR with all the message Mails Order details in Hard Copy.
Amount of fraud occurred.
They will also investigate and you will receive quick response after this process.

Missing