Worst Customer Care RCOMM!!!

Worst Customer Care RCOMM!!!

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Deal Newbie
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RComm customer care services are next to f%$d up services.IVR is worst managed in the world.They charge u per minute for calling their customers care and they keep u waiting.I did for almost 11 mins just to check how Long they can taKe.BullsHit service from a bullshit provider.
There were some technical issues in reverting response from their end….Sooner or later the service company might loose all its customers who are just there because of lack of analytical skills.

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6 Dimers
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Deal Subedar
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@dexter2014 Buddy, they have same server down, link down or server upgrade response from more than 6 years. I took RCOM GSM and CDMA sim in 2011 when they were free with data also and whenever problem occured I was greeted with same response on CC 198. btw 198 is free why don’t u call it but again same response will be thrown. Better mail them or approach them on Twitter. Actually RCOM CC is paid by other companies not to solve customer problem so they leave RCOM. It is most mismanaged company on earth. They don’t care whatever u say but on mail and twitter they respond. https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

They have alreasy lost millions (to be precise 5.8 million) of customer after CDMA shutdown and number will keep increasing

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Deal Cadet
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chingumboy wrote:

@dexter2014 Buddy, they have same server down, link down or server upgrade response from more than 6 years. I took RCOM GSM and CDMA sim in 2011 when they were free with data also and whenever problem occured I was greeted with same response on CC 198. btw 198 is free why don’t u call it but again same response will be thrown. Better mail them or approach them on Twitter. Actually RCOM CC is paid by other companies not to solve customer problem so they leave RCOM. It is most mismanaged company on earth. They don’t care whatever u say but on mail and twitter they respond. https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif

They have alreasy lost millions (to be precise 5.8 million) of customer after CDMA shutdown and number will keep increasing

Yes they do respond on Twitter and Facebook. And I might add resolved the issues to my satisfaction. But never received any response via email. Is it the relianceadda one?

 20170305 121502
Entertainer
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अनिल अंबानी का फोन कर

 20170305 121502
Entertainer
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किम मुकेश वाली जियो सिम ले रहा हूं भाई

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Deal Subedar
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RCom CDMA was the best mobile service in India fore more than 10 years. Then Big Brother forced Kid Brother to switch off CDMA and convert the spectrum to LTE 4G.

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panchabhut wrote:

RCom CDMA was the best mobile service in India fore more than 10 years. Then Big Brother forced Kid Brother to switch off CDMA and convert the spectrum to LTE 4G.

Its not about CDMA or 4G…any service by the co is worse.

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Deal Subedar
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dexter2014 wrote:

Its not about CDMA or 4G…any service by the co is worse.

I was a very satisfied customer of RCom CDMA from 2003 to 2016. Never had any call drop, best voice clarity and reasonably good data speeds.

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