wrong Airtel number recharged from Amazon

wrong Airtel number recharged from Amazon

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I recharged a different Airtel number having 10th digit different from my number with 399 plan.. complained to Airtel cc, they are saying contact the wrongly recharged number.. but that number is not in service.
can reversals be possible?
please help
I have mailed to Airtel regarding this

41 Comments  |  
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Deal Subedar
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If no is invalid it should fail and be reversed, talk to them and tell them the no is invalid.

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Deal Subedar
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Reversal is possible only for recharge done at retailers/sim Card sellers. Mofo don’t do anything for recharge done by ourselves. They will tell it’s impossible. Little basterds. Now your money is gone. Don’t get headache over false promises.
You said number is not in service then the recharge might get failed after sometime so cross your fingers. May the can’t reverse the recharge company die soon.(all of them)

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Deal Cadet
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It will failed if no which u just recharged mistakenly is not in service n refund will be added to ur ac wait 48 hr for comfirmation from airtel to amazon regarding this transaction

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igen wrote:

If no is invalid it should fail and be reversed, talk to them and tell them the no is invalid.

They are saying that wrong number recharged successfully..but the number is temporarily not is service

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Hi! As the recharge is initiated & processed from a third party application, I won’t be able to go ahead with your request. Really appreciate your time for reaching out to us. We want to make sure all of your personal (cont)

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bankipad wrote:

It will failed if no which u just recharged mistakenly is not in service n refund will be added to ur ac wait 48 hr for comfirmation from airtel to amazon regarding this transaction

They are saying that recharge is intiated and processed from 3rd part app.so they can’t help

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suman1520 wrote:

They are saying that recharge is intiated and processed from 3rd part app.so they can’t help

This is same standard line of customer care for all customer who ever uses 3rd party apps, i think u should contact them via twitter only then they will take ur matter seriously

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bankipad wrote:

This is same standard line of customer care for all customer who ever uses 3rd party apps, i think u should contact them via twitter only then they will take ur matter seriously

They are reluctant to help …got the se reply again and again that I have recharged from 3rd party app…so they can’t help

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suman1520 wrote:

They are reluctant to help …got the se reply again and again that I have recharged from 3rd party app…so they can’t help

Did u contact them via twitter

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suman1520 wrote:

Yes bro…

Contact amazon customer care also via twitter n tell them

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bankipad wrote:

Contact amazon customer care also via twitter n tell them

Retweeted both again..let’s see ..

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Deal Subedar
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Even after recharging the number is not in service.

then where the recharge went

what was the purpose of recharge

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Deal Cadet
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Even I had done that once, but for DTH. Nothing can be done.. don’t waste your time. Amzn n Airtel will keep pointing fingers at the other..

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Shopping Friend
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Dont know if its possible or not, but niki did reverse several of prepaid transactions in the last summer loot, so its all about their benefit, same for all operators, except BSNL (they dont have that mechanism for obvious reasons stuck_out_tongue Hence, cant reverse genuinely)

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Deal Newbie
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You said “the number is temporarily not is service”

temporary means many things….probably the person did not recharge the mandatory monthly recharge…probably the person’s account is suspended temporarily for verification issues…probably he/she is porting to another telecom…you never know for sure…

try trucaller and see if you can find any info…tweet them the number say that it’s non existent one and request them if they can share any info regarding that number…see what they say.

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Not In Service Simply Means That O/G And I/G Is Barred While That Number Is Still Active. So By Doing The Recharge You Made That Number Active Again.

Forget The Recharge Amount Now.

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dblueknight wrote:

You said “the number is temporarily not is service”

temporary means many things….probably the person did not recharge the mandatory monthly recharge…probably the person’s account is suspended temporarily for verification issues…probably he/she is porting to another telecom…you never know for sure…

try trucaller and see if you can find any info…tweet them the number say that it’s non existent one and request them if they can share any info regarding that number…see what they say.

Just checked the number on Truecaller..no info…also told everything to Airtel that number is not in service…tagged Amazon cc and Airtel cc both…none helping

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TechnoFrendz wrote:

Not In Service Simply Means That O/G And I/G Is Barred While That Number Is Still Active. So By Doing The Recharge You Made That Number Active Again.

Forget The Recharge Amount Now.

Even after the recharge, number not in service

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Vodafone had refunded the recharge amount when I had recharged a wrong no. from Freecharge. It was only Rs 30 though.

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suman1520 wrote:

Even after the recharge, number not in service

Also you can email Airtel at [email protected] FWIW. I find it to be equally as effective as Twitter.

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LIMBO wrote:

Vodafone had refunded the recharge amount when I had recharged a wrong no. from Freecharge. It was only Rs 30 though.

Bro this is chortel….they are not even reading my tweet I suppose…just saying this is done on third party app so no see…

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LIMBO wrote:

Also you can email Airtel at [email protected] FWIW. I find it to be equally as effective as Twitter.

Already did…no reply from them

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suman1520 wrote:

Already did…no reply from them

Could try escalating to Apellate authorities.

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suman1520 wrote:

Already did…no reply from them

No auto-acknowledgement email even? Usually takes a day for response.

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LIMBO wrote:

No auto-acknowledgement email even? Usually takes a day for response.

They asked for the subscriber email…but after that no reply…

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suman1520 wrote:

They asked for the subscriber email…but after that no reply…

Oh. You hadn’t emailed them earlier ever before?

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