Zingoy not refunding amount of failed order since 10 days

121°
Deal Subedar
Krypto

Hi guys

My order failed on 11th December, money got debited from bank account but hasnt been refunded till now . Bank is saying payment is successful from our end.

Zingoy is not replying back to support queries nor is @zingoysupport here.. What is the option left now ?

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Deal Subedar Deal Subedar
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Nothing. Just forget your money. I have also forgotten mine

Deal Subedar Deal Subedar
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Not that easily…

I contacted PayU Payments Private Limited (Payment Gateway) as the auto reply from Zingoy mentioned to contact the payment gateway.

From them i got to know that transaction is successful at merchant end as well.

PayU has suggested me to contact bank incase Zingoy doesnt reply back and file chargeback/dispute for this transaction.

Im forwarding the response from PayU to bank for dispute/chargeback. Lets hope for the best.

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Entertainer Entertainer
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My money is also stuck zingoy sucks triumph triumph triumph @ZingoySupport @Nigel @bumblefoot @anthrax.ut money stuck from 2nd december even they are not reply on emails disgusting

Deal Cadet Deal Cadet
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Hi! We apologies for the delay. We request you to kindly share the order id you are referring to further look into the issue.

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Deal Cadet Deal Cadet
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@Krypto
Hi! We apologies for the delay. We request you to kindly share the order id you are referring to further look into the issue.

Deal Subedar Deal Subedar
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Order # 5069074 @ZingoySupport

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