Please note that your item is ship from HongKong (With a tracking number which can be tracked online), the delivery time is about 8-15 days, sometimes there will be a slight delay due to uncontrollable reason, thanks for your understanding.Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses. And please make sure your street address no longer than75 characters.If you haven’t received your package on time or if you are in any way unhappy or dissatisfied with the purchase, please kindly don’t rush into leaving low Detailed Seller Ratings or posting negative or neutral feedback, or open a claim. Please just contact us directly, we will do whatever necessary to guarantee your 100% satisfaction.Our office hours are from Monday to Friday (HongKong Time), and off work on weekend. Messages that are received during the weekend will be responded on next Monday.If you have any inquires or customer service purpose, please call the toll-free number 18002008308 （From 9:00 am to 9：00 pm）, or you can email to [email protected]..om.