Coolwinks Penalty charges for Return of Item / Refusal of Package

132°
Deal Newbie
abby

Coolwinks.com has a virtual no return policy in place if you have used the Coolcash in your account. They have a penalty in place for refusal to accept package and also for returning an Item, regardless of reason. https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif
As orders placed using ‘Coolcash’ are normally prepaid, buyers have no option regarding the forced penalty deduction.

Coolwinks.com charge Rs 150/- penalty per item, if you either return the same or even if you refuse to accept a package.

This is on prepaid orders where Coolcash is used….. Catch: To use Cololcash properly, the order must be Prepaid.
The Coolcash Term at no. 3 clearly states: Returns are allowed under this offer. And,* in case a customer returns the product or fails to accept the product, delivery charges of Rs.150 will be deducted from the refund value.*

Take care while ordering on Coolwinks.com please.

2 Comments  |  
2 Dimers
  • Sort By
Comrade Comrade
Link Copied

I was lucky Mine was returned easily and refunded without any penalty https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Deal Newbie Deal Newbie
Link Copied

Return

replyuser
Click here to reply
Reply