Hot Deal

SnapDeal CHEATS!

443°
Deal Cadet
hemant.kamat

Update: Snapdeal has refunded the amount in the form of SD cash. Also, they don’t want the pump back..? https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif
Thanks to everyone who commented and voted up. Karma given to all.

I ordered an Intex Quick Fill AC Electric Pump from SnapDeal http://www.snapdeal.com/product/intex-quick-fil...
Instead, SnapDeal sent me a counterfeit Stermay brand air pump inside a reversed Rediff Shopping bag. I didn’t know SnapDeal sourced its products from grey market sellers on Rediff.
Beware!
https://i.imgur.com/LvYf3HW.jpg

25 Comments  |  
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Deal Lieutenant Deal Lieutenant
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Its a seller deed not snap deal’s

Deal Cadet Deal Cadet
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lekhwani wrote:

Its a seller deed not snap deal’s


Doesn’t SnapDeal value its brand image that it has given a free run to its partner sellers to indulge in such malpractices?

Deal Cadet Deal Cadet
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SnapDeal replied: Hi Hemant, We apologize for inconvenience. We have escalated the matter and we will try to resolve it on priority. Thanks!

Deal Newbie Deal Newbie
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sd sellers are cheats recently i recieved a product for 200 rupees higher than its MRP

Deal Cadet Deal Cadet
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There are lots of cheat sellers on various sites. The reputation of a site is built by the manner it handles the issue when it is reported to them.

I’d suggest wait and see what snapdeal does, before judging them.

Deal Lieutenant Deal Lieutenant
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acquisition of eBay https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif

Deal Cadet Deal Cadet
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go ask to snapdeal they take back

Deal Lieutenant Deal Lieutenant
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Fraud Sellers like these are “killing” the consumer confidence in indian e-commerce.
Ask snapdeal to refund the full money and tell them that you are not going to give the product back too..
They should admit it!!!..

Deal Cadet Deal Cadet
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sbhatiya wrote:

go ask to snapdeal they take back


They have already initiated a product return. But, I am totally disappointed and will definitely think twice before placing future orders with SnapDeal.

Deal Cadet Deal Cadet
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i got a wireless keyboard and mouse from them today and those idiots did not even pack it properly. It was just a single layer of newspaper wrapped around the item and then snapdeal’s thin plastic wrap.

Also, got a scratch guard from ebay. already had scratches and was folded! WTF.

Deal Cadet Deal Cadet
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I am very happy with Sanpdeal. You might run into issues at times but the return is very simple and at times they compensate you for inconvenience as well through SD cash. Much better than Bestylish kind of site which do not refund money in cash.

Deal Cadet Deal Cadet
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trivedineel462 wrote:

I am very happy with Sanpdeal. You might run into issues at times but the return is very simple and at times they compensate you for inconvenience as well through SD cash. Much better than Bestylish kind of site which do not refund money in cash.


It can only be better than sites like bestylish. You can never compare their services with that of Amazon and Flipkart.

Why do you have to pay to talk to the customer care representative when you have any questions related to the product? And i am quite sure that they are not going to do anything better in the future if they don’t improve their CSR and Return process on priority basis. Multiple sellers even sell on Amazon. And now you will even see “Snapdeal Fulfilled” orders just as we have been seeing on Amazon. But unlike Snapdeal, Amazon is completely pro in these things and they will sort these things out quickly so that the Customer is not disappointed after purchasing through them.

Analyst Analyst
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u will get refund, write mail to mr kunal

Deal Lieutenant Deal Lieutenant
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I got two jeans for 640 each flying machines mrp quoted was 2000+ when received mrp is 1199 only. This mrp is being played by a lot cheaters ob snapdeal. Otherwise i have had many good deals too frim snapdeal.

Analyst Analyst
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lekhwani wrote:

I got two jeans for 640 each flying machines mrp quoted was 2000+ when received mrp is 1199 only. This mrp is being played by a lot cheaters ob snapdeal. Otherwise i have had many good deals too frim snapdeal.


ask for refund of difference..u will get them after few threats

Experienced Experienced
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Recently i too had bad experience with Snapdeal

One seller by name JAI KALKA MAA ENTERPRISES send me Seal on Seal Samsung S4…i mean there were two seals of Samsung on S4 https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

one of the pieces was sealed opened…. https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

i raised complaint in snapdeal after two days got call saying sir have u used the product …i said how can i it is seal opened and i dont need it take back and give me refund

to my surprise Snapdeal Executive said " Sir it is quality check from snapdeal we open the seal and check accessories inside " i said WTF https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif have u gone mad or what….this is an Indian Product not foreign product so that u do things like Custom people

Reverse pickup was arranged and got refund https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif ….i already had backup for Credit Card dispute with images and video https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif

Deal Subedar Deal Subedar
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same happened with me i ordered woodland sandals from sd and on box it was written specialy packed for jabong also next day there came a sale on jabong with lower price for that articular model i mailed them they said sorry and thats all also packing was not good

Deal Cadet Deal Cadet
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Snapdeals are actually cheats, take a look at their FB page to know how they ignore customer issues!
The new FB layout hides the comments, expand comments to what people post in replies : https://www.facebook.com/Snapdeal?f…ts

Analyst Analyst
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Amazon and Flipkart CC are way above the others !! Even Myntra’s return policy is fabulous. I have returned 4-5 times on myntra just for not liking the product. It’s absolutely no questions asked returns. Everything is so transparent.
I have had only ordered around 2-3 times from snapdeal and every time i had to return due to counterfeit product . The customer care comes with all kinds of weird excuses for not replacing . Finally you have no choice but to threaten and fight ! Not at all customer centric.
In terms of worst customer care ShopClues is miles ahead of everyone https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif It has scaled to such heights where nobody even dreams off !! Tradus before was pretty bad but off late they have made visible improvements in their customer care. And contradictory to everyone’s expectations i have had pretty good experience with ebay CC. You just gotta file a valid Paisapay claim and wait for 2 days . On general terms i have had great experience with them. Their returns are also pretty good , with either them providing return FedEx or reimbursing your shipping amount in terms of coupons .

Shopclues CC is a nightmare you cannot forget !! Once bitten twice shy https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif

Deal Hunter Oct 14 Deal Hunter Oct 14
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akshat2912 wrote:

Amazon and Flipkart CC are way above the others !! Even Myntra’s return policy is fabulous. I have returned 4-5 times on myntra just for not liking the product. It’s absolutely no questions asked returns. Everything is so transparent.
I have had only ordered around 2-3 times from snapdeal and every time i had to return due to counterfeit product . The customer care comes with all kinds of weird excuses for not replacing . Finally you have no choice but to threaten and fight ! Not at all customer centric.
In terms of worst customer care ShopClues is miles ahead of everyone https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif https://cdn2.desidime.com/assets/textile-editor/icon_toungueout.gif It has scaled to such heights where nobody even dreams off !! Tradus before was pretty bad but off late they have made visible improvements in their customer care. And contradictory to everyone’s expectations i have had pretty good experience with ebay CC. You just gotta file a valid Paisapay claim and wait for 2 days . On general terms i have had great experience with them. Their returns are also pretty good , with either them providing return FedEx or reimbursing your shipping amount in terms of coupons .

Shopclues CC is a nightmare you cannot forget !! Once bitten twice shy https://cdn1.desidime.com/assets/textile-editor/icon_smile.gif


Yes rightly said. Flipkart cancelled my order od grand 2 and gave me 500 wallet money as compensation. Way above snapdeal

Deal Newbie Deal Newbie
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I agree that sites like snapdeal ebay etc should be very strict with sellers and should help needy customers. As one customer lead to another 10 customers.

Snapdeal please look into the matter and refund the money and ask the seller for payment.

Deal Cadet Deal Cadet
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Snapdeal has refunded the amount in the form of SD cash. Also, they don’t want the pump back..? https://cdn2.desidime.com/assets/textile-editor/icon_rolleyes.gif

Deal Cadet Deal Cadet
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Thanks to everyone who commented and voted up. Karma given to all.

Deal Newbie Deal Newbie
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Beware of snapdeal staffs company and their management as I had many incidents and they never reply even if you tell to their higher management.

I am going to write this letter as their management does not understand and such a worst company I have never see in the world and going to campaign for Snapdeal cheat to customer with each and every where social forums.
I had previous experience which was bad too, and after raised the query to every social forum they have to settle with me when I start making damages for that company.
This time I do not want to understand anything even if they comeback for settlement as experiencing very bad manners from their management while I am making calls to raise the issue and after 4-5 days also they are not even taking seriously.

#1. I have ordered three Usha exhaust fan on specific credit card deal with 20% discount, where all three items came to me differently, and first was received as damage, so I made replacement request as I have purchased special discount, and replacement was available, so after picking up item they have change to refund and I have loose the discount and never allow to me replace the product in same price even if the product is still in stock.
Second one was just fine, and the third one received with different model crisp air premia BV instead I have ordered for AF, so I have again request for replacement and they are again doing same to refund the amount even if they have it in stock till now.

So I have asked their management many time to replace me the product as I have purchased in special discount and not want to loose, then finally one of their supervisor agree for first one however he said that he will pay the difference is coming first into my account and processed that amount so I can order with the same product again. However he did not give any confirmation during call and saying someone will call you for that request, so never made a request on their side, as he understand customer is foolish.
And this things happening with my third product too, so I am request each and every customer to buy from snapdeal Beware with their staff, their seller, their management and beware with this idiots company who are considering customer foolish.
#2. MDI ricelight for Diwali items, 3 pack- where each should be 20 meter long each , received some different cospo name brand Chinese product with just 5 feet length, which I have order on time and as per delivery date mentioned by them I should receive before 3 days of Diwali however again they works with idiots courier company like xpressbees, such a stupid company who never deliver the item to me, and I have to picked up from their worst place where no contacts are mentioned but finally find somehow address form 15 km from my house where they have received this item from last 5 days and never deliver from my city. While escalated to both snapdeal as well as courier they never taken as seriously and finally I have to pick-up even if I was making call to everyday to both company to spending money on call.
So such idiots company beware of any discount with Snapdeal and their staff, management and worst company worst CEO they do not know how to work, its better if you can make uneducated people CEO will work better than yours.
I am going on every social media to share these experience as customer can understand and one day this company will see, what customer can do.

Deal Newbie Deal Newbie
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Fraud Sellers like these are “killing” the consumer confidence in indian e-commerce.
Ask snapdeal to refund the full money and tell them that you are not going to give the product back too..
They should admit it!!!..:roll:

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