As my rating suggests Snapdeal is very bad in every aspect. You can not trust legitimacy of a product purchased from Snapdeal. Their policies and customer service are a pain. Try to avoid them whenever you can.
Dear payal a.
We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [email protected], mentioning your order ID in the subject line of the mail.
Thank you for cooperating.