eBay.in encourages fraud sellers

I’m sharing my experience of my last purchase on ebay.in.I bought a product “Flexible Curved Tempered Glass Screen Guard For Motorola Moto G5S #163058971774” from ebay on 06-Jun-2018, with PaisaPay ID 47102835159.After receiving the product, I pasted it on the mobile phone screen and found that the width of the tempered glass screen guard is less that it does not cover the entire screen as expected. It appears as screen guard for some other phone having lesser screen size.Since I already pasted the tempered glass on the phone screen and returning such used product is pointless, I left a neutral feedback regarding my purchase. The seller’s(seller wedesi_store) customer care personnel contacted me over phone many times, on 17th June(from this number 9265082611) asking me to remove my feedback. She promised me to ship the tempered glass screen guard of Moto G5S itself on the same day, without any extra charges. So as per the promise, I replied “Please remove my feedback” to the email from the seller, upon here request, originated from eBay messaging.There is no update yet regarding the tempered glass screen guard they promised to ship to the same address. Now the seller customer care is not attending my calls, messages etc.The above content is the email sent to eBay and they never responded yet. When contacted eBay through customer service chat, they said they don’t have enough evidence to take any action. Now eBay has become the center of fraud sellers.