Fraud, and worst ever possible customer support
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I placed an order using PepperFry website of value 44, 216 Rs. My order number is 303189030. When I entered the pin code of my delivery location, it was showing that products will be delivered by 13th-14th July. After adding those products into the cart, I made the payment on-line, but I was shocked as soon as payment was done. Because it was showing the completely different delivery dates(04-August-2017). I was really into pressure as my parents are supposed to come by 15th July, and I have placed the order, so that product is delivered before they come here. I called the customer care in the morning but I haven't got any response. Then I twitted about my problem using #Fraud, and I got the initial response after an hour around. Then she said, she won’t cancel the order, if I use the fraud term again. I said ok don’t repeat the things. She was literally threatening me that she won’t cancel the order and I can do whatever I can. After that she disconnected the call. Please don't buy products from them there, they are all fraud.
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https://www.desidime.com/discussions/fraud-and-worst-ever-possible-customer-support?page=1#post_4494512
Yes, bad experience of pepperfry.com
I order exhaust fan for my bathroom…when received I noticed by mistake I have order small size i.e 100 mm instead of 150 mm
Call customer care for replacement…I was stunned to hear blunt NO with advice you must take care before ordering
https://www.desidime.com/discussions/fraud-and-worst-ever-possible-customer-support?page=1#post_5148744
I am a regular customer of Pepperfry. I have never faced any problems. Customer service is also good. I must have bought 50 or more products from them
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Tweet details(in images-Take SS) how they change dates once payment made.
Your money will be stuck for a while in the worst case.
Anyway except Amazon/FK/Paytm no other site is worth for any order above 1000.