Frustrated father who couldn't gift his son on ...

Frustrated father who couldn't gift his son on his birthday

Vote up smileyx5
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Deal Newbie

Hi All,

The order number is 61912029

I request people not to buy from shopclues. I have several reasons for suggesting this and if you don’t want to be frustrated like me, please take my advice.

I had ordered a remote control car that was delivered to me on time but with damage on the underside near the front tyre

Reason 1 – The shopping website is slow and isn’t user friendly at all
Reason 2 – I raised a return request in their website for a toy that was damaged while transit the day I received the product and also got a reference ID but later I get to know that the website data isn’t reflecting on their servers and I had to send screenshots and call at least 5 different customer support executives(Kept repeating the same story) and warn them that I will take it to consumer court, to get an acceptance that there is a problem from their side and
Reason 3, product got picked up by the courier(BlueDart) about 6 working days ago but the call center executive says she doesn’t know if the product got picked up. I have got multiple calls from courier people and someone from shopclues about why the product has been returned while I had raised a return request with screenshots highlighting the area of damage.
Reason 4, Call center employees do not know to converse in English and finally I had to talk in Hindi to make them understand

Reason 5, product is not delivered with a quality check and it differs from what is shown on the website

Please don’t shop in shopclues. Try another website even if you have to spend a little more.


1 Comment  |  
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Deal Cadet

ch***ya website it is !!!
so unprofessional and illiterate is the customer care executives.
I order 2 bags combo fidato brand from zippshop seller, on 15th August, thinking of 100% cb.
but they ch***yas sent me only one bag.

sent them the unpacking video even !!
saale, still are favouring seller !!!
finally they gave me partial refund of 218 rs . nd made me ineligible for 100% cb, which was 727 rs !!!

I wonder if they have any authoritative person in their team !!!!

Now decided not to buy from them in future !!!