Goibbo- The biggest liars and fraud

I have booked Limra Desert Camp Jaisalmer from Goibbo for new year. At the time of booking i had crossed check that whether Gala dinner( worth 10K) is included in my booking or not,so at that time both Goibbo and Limra camp owner assured me that Gala dinner is included , i Dont need to pay any extra amount on checkin.
But few days before my checkin i called the owner for some other queries he told me that Gala dinner will not be the part of my booking.
I called Goibbo people and they also changed their commitment.
After taking endless followups they asked me that whether i have any recording either of Limra camp owner or Goibbo executive saying that Gala dinner is included.
I provided them that. But after sending those recording they never reverted to me.So i again approached Goibbo this whole process took 5 days. each day i used to take like 10 followups.
And atlast Goibbo told me that Gala dinner is not included. As they cannot hamper their relationship with the owner.But I guess they have nothing to do with their customer’s interest
They are the biggest fraud in market today.
They are telling me few days before booking.During new year’s camp rate raises like hell thats I why i have done the booking on May.
But before 20 days when camp rates have reached the sky they told me that in my package Gala dinner is not included. So atlast i cancelled my booking.

Now, after cancelling as per GoibBo policy money should be refunded in 5-14 working days. I had earlier experience so i started taking followups for my refund after 10 working days. So at that time executive told me to wait for 14 working days.Then after 14 working days they were like we have tried to refund you but the transaction got failed in our payment gateway.
SO we will raise another refund and you again have to wait for 5-14 working days.
I really got frustrated with the rude behaviour of their executive.
After 30 working days my money still not get refunded so filed a case against Goibbo on consumer forum and informed the same to Goibbo.
After filing the complain finally Goibbo refunded my money.
THANKS TO CONSUMER FORUM.IT IS BECAUSE OF WHICH MY MONEY GOT REFUNDED.

GOIBBO SERVICE IS PATHETIC,LAME AND THE EXECUTIVE ARE INSANE.

NO ONE SHOULD PLAN ANYTHING FROM GOIBBO.