Jabong Irresponsible delivery and return policy

Hi,

I was out of the country when Jabong delivered my order. So basically, the delivery person at Jabong just chose a random person from my hostel to deliver the items. This was extremely irresponsible to begin with. Therer was no guarantee that I would receive the products at all.

The point to note is that I was not the one who received the orders but somebody else. In my absence, Jabong should have simply taken the order back.

When I came back, I found all the three orders were of extremely inferior quality, not at all as I was led to believe in the pictures. I wanted to return the items but Jabong refused because the return period(of 15 days) was over. Technically that was never delivered to me Jabong at all. Jabong just gave it to a random person and hoped for the best.

I do not have the time to pursue this matter for 2000 bucks only but I find this behavior of Jabong extremely dishonest and irresponsible.

It, of course, does not matter for such a large ecosystem but I am not going to buy anything from Jabong anymore. And frankly, considering how the quality of their products has degraded even as the costs skyrocket, it is hardly any loss to me.