Not providing refund for wrong color and faulty...

Not providing refund for wrong color and faulty android phone

Score: 2 Votes: 2
Score: 2 Votes: 2
Taylor lautner profile
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I ordered a Xolo Cube mobile phone from ShopClues. They provided me a Black colored phone, instead of my preference (Gold color). I decided to ignore it and proceed further with the Black colored phone. But during unboxing and first use, it turn out to be a faulty model. The econdary camera gets heavy grains while using phone for some minutes (soon as it gets heated up). I reported this issue to ShopClues within 6 days of delivery. As per their return policy they would provide return for issues reported within 10 days time. Now they are simply rejecting my return request without even providing a reason.

Friends, please tell me how to approach this situation…

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Avatrs1
Deal Subedar
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twitter or facebook might help you.

Thumbimgcrop 1454091347189
Deal Subedar
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dah, dude,
first mistake- shopclues
second mistake- xolo.
anyway, shopclues wont do anything unless u threaten them. send them a mail and mention all the ipc under which u can sue them. If this doesnt work, only if u have time, take the matter to the court. Refrain from buying bricks from shitclues.
now, by any chance do the third mistake of taking xolo to the service centre, u will never get the phone back.
Best of luck

Taylor lautner profile
Deal Newbie
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Thanks anoxy21. Let me give it a try https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

Yep. It was a big mistake

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