Pathetic service

Worst shopping site ever
Disastrous service
Plzz dont use this site these guyz are just fooling us
I have purchasad idee sunglasses with free movie ticket offer on 18 may 2017order no 3254242498
l havent received movie ticket yet
I complaint them about this on paytm facebook page
They assured me that ur free movie ticket will delivered on 20 days
But there is no movie ticket recieved till now
Now they are telling me to contact customer care executive but they are not picking up the call
I kept on calling for 6 minutes but then i disconnected because of no response