Product returned but no refund received from Jabong.com

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Order #108247305110805273403
Order date 3rd July 2018
Order receive date 6th July 2018
Order cancel and refund requested date 6th July 2018

Product has been picked up from my place and their website says Return Declined.

I have given 3-4 complaints already since 7th July 2018 and each time they say someone from their senior team will contact me within 24 hours.

I am shocked and surprised that inspite of repeated complaints NOBODY has yet called me.

They have taken my product and have not given my refund and have lost the product in their return transit.

VERY BAD SERVICE.

Please advice on how do I take action on consumer forum with regards to this refund and bad service.

Regards,
Parag

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Same thing happened with me now what can I do

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