WORST !!! order not received, refund not credited

110°
Deal Newbie
soumya.aka.b...

Didn’t received order, after an hours, I called at restaurant from where I ordered the food, restaurant owner told me that food is ready but no executive is present there, I spoke to foodpanda chat support. There is a new story, customer executives are very casual at their work, they don’t reply, will keep you waiting for 20 mins, then again they will say “please give us time”, but no solution. I paid using Paytm, Foodpanda didn’t deliver the food, then they told me, I will get a refund but today is 10th day, refund is not credited. They don’t have a customer support phone number, I asked them to call back, but no call from Foodpanda. Poonam, Krishika, Fatima, Parika. These are the name of executives, who repeatedly told me, they initiated my refund but, amount is not credited, they lied. It is a FRAUD app, don’t order, totally FRAUD.

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You will get the refund within 14 working days i.e, excluding saturday and sunday

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