Returns Policy :
At Dhamaalshop, you will have a smooth hassle free shopping experience. We provide our customers with the best products at the best prices. The Return and Exchange Policy offers you the option to return or exchange items purchased on Dhamaalshop.com within 24 hours of the receipt of the product. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost (Conditions apply). However an exchange is subject to availability of the item in our stock.
If you would like to cancel an order, you can call or email our customer service and provide details of the order you would like to cancel. If you cancel the order before the product has been shipped, you will receive a complete refund. Once the order has been shipped, cancellations will be treated as returns and be dealt accordingly.
Please contact our Customer Service to initiate a return and log a complaint.
In case of a replacement, the customer will have to self ship the product to our warehouse. A flat shipping fee of Rs 100 will be converted into a Shopping coupon.
While sending the self shipment product, customer has to ensure that he marks a tick in the check box related to either replacement or refund in the invoice sent along with the product.
Conditions for return
Products should be unused
Products should be returned or exchanged in their original packaging along with original price tags, labels, instruction sheets and invoices. (for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.
If the product has a gift associated with it, the gift has to be returned along with the product in original condition
For all purchases where a discount voucher or promotion code is used, the refund amount shall exclude the discount applied
We do not accept return or exchange requests for innerwear, cosmetics, socks, deodorants, perfumes and free items
Shipping Information :
Does Dhamaalshop deliver internationally?
Yes, Dhamaalshop does deliver products internationally, all throughout the world. For all international orders, we have a minimum purchase requirement of Rs. 5000. Shipping is charged extra and is explained below. You will be able to see shipping charges at the final checkout page for the items you have selected. You can place the order directly on the website.
2. International Credit Card\Debit Card\Net Banking.
You can find the shipping charges by selecting your country on the order page. Shipping cost = Rs. 500 for the first 500 Gms and Rs. 200 for every added 500 Gms
How much are the delivery charges?
Shipping is Rs.150/- within India for all orders.
International Shipping Charges can be found by selecting your country on the order page.
Shipping cost = Rs. 500 for the first 500 Gms and Rs. 200 for every added 500 Gms
What is the estimated delivery time?
After the purchasing of our products your goods have been dispatch within 3-4 business days & delivered to customer as per you delivery destination distance .
Means after the dispatch of goods total time taken by the courier companies 5 to 7 working day’s,
Note :- time vary as par your delivery destination distance
.All International orders will be delivered within 7-10 working days. If any item is taking longer than the estimated delivery time, please contact the customer support team.
How will the delivery be done?
We send all packages via reputed couriers such as DTDC, FedEx, Aramex, BlueDart, DHL, USPS, etc.
What about warranty and hidden costs (Sales Tax, Octroi etc.) ?
There are no extra taxes or hidden costs. The price mentioned on the website is the final product price including taxes. What you see is what you pay! Our prices include applicable Central Sales Tax (CST) and Value Added Tax (VAT).
How do I track my shipment?
uses only reputed couriers. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers tracking number and the link for tracking.
What pincodes do you ship to ?
ships to all pincodes in India with the Cash on Delivery option.