Returns Policy :
Elitify offers you an easy “NO QUESTIONS ASKED” return or exchange policy. If you are unhappy with the product that you have received for any reason you can send it back or get it exchanged within 10 days from the date of receiving the order (address mentioned below) in its original condition (including: hangers, poly bags, hang tags on garments, shoe boxes, dust bags, eye glass cases and gift boxes).
Once your returned item is received and accepted, your refund or new item will be processed shortly. Our Quality Assurance department will review the returned item. Any items that show signs of wear or have been altered, resized or damaged cannot be accepted for return. To return or exchange an item, send us a mail at [email protected]..om or call us on +91- 92120 – ELITE (35483) which remains open 10:00 AM to 7:00 PM IST from Monday to Saturday. Lavida Luxe Lifestyle Solutions Pvt.Ltd. Building no. 2, R.K. Puram Sector -12 Market New Delhi – 110022.
Please note: Returns/exchange is not allowed on Sale Items, customized/ personalized products, accessories, personal care, fragrances and deodorants, handbags, hosiery, inner wear, jewelry, leather goods, swimwear, sunglasses, vintage items, belts, wallets and watches as these items are for final sale only.
Customer Support :
Lavida Luxe Lifestyle Solutions Pvt.Ltd
+91 - 11- 26101412
+91 - 8826844388/66