Grofers Reviews

  • by sarwandevelo... on 11 April 2021
    0 of 0 people found the following review helpful.
    My name is Sarwan Verma from Noida Sentor 12, I have order on Grofers on 08-04-2021, As per grofers App it will deliver on 11-04-2021 08:00 PM To 11:00 PM. Grofers app show the delivery person number. I was call to this per on 08:09 PM, They said we will deliver within 01 hours, We will wait and all again given no 09:48 PM, Then said we will deliver tomorrow, Then I said Why, then you said I can't delivery today if you have issue you can complain in app. According to app they have work till ... view more
  • by foko07 on 06 October 2020
    0 of 0 people found the following review helpful.
    This is very worse app ever, I recommend to every one don't use this app. Without any notification they deduct amount for stupid membership from your card and they don't refund that amount.They did with most of the user. So Please don't user this app for any grocery. view more
  • by bhartendu26144 on 27 July 2020
    0 of 0 people found the following review helpful.
    not a good experience I had ordered grocery on 24th July and during payment money was deducted from my bank account and it took some time to reflect in my app. After sometime when I checked in-app it was showing payment successful and mode of payment is online. In spite of this, the delivery boy denied the delivery and he was forcing me to pay the cash, I have shared my transaction details with them on the given mail id but the mail bounced back. Since then I am trying to reach them but no lu... view more
  • by bharati.kamo... on 26 June 2020
    0 of 0 people found the following review helpful.
    I had ordered groceries on the 23rd of June and after 2 days it was delivered. The yellaki bananas were totally rotten in the box and the vegetables are not of good quality.I tried to contact the customer care but there is no only a chat box and it says that an agent is assigned and will contact you. It's a total disappointment as this was my first buy. Please do not buy from grofers. Secondly, it showed online that there was no delivery charges and later when the person came to deliver the... view more
  • by bhatia83831 on 04 May 2020
    0 of 0 people found the following review helpful.
    I had ordered some stuff, but when the ordered was received, it was wrong items supplied. On further persuasion with the online support I came to know that they are not able to exchange or refund the product as merchant don't want to take it back. Firstly I don't know who the merchant is. I had placed my order through Grofers and they are not willing to take any onus. The support staff is pathetic and is much worse than a government organisation. This was my first order with Grofers and will ... view more
  • by martinbrenda... on 27 April 2020
    0 of 0 people found the following review helpful.
    I had ordered grocery on the 21st March. The order was all prepaid and they had all the items in stock. They kept my payment for more than 2 weeks, and the government even allowed the delivery of essential items. However realising that they could sell the same stocks at a higher price, they cancelled my order without consulting me on the 31st March and returned my money much later,. I was cheated because I did not order else where because I was confident that they would deliver as prepaid. Th... view more
  • by ajaygupta199... on 03 August 2019
    0 of 0 people found the following review helpful.
    Not delivered things on time. Very poor service and customer care service. Not recommending anyone further Also cancel order very often and transfer money in grofer wallet so that you can always use view more
  • by shvishal04422 on 11 May 2019
    0 of 0 people found the following review helpful.
    Grofers are cheaters, pathetic and worst service and employees…..It is a waste of time and money and never get delivery….The only work you have to do is chase them and beg them to deliver your order for days and days…and it will never get delivered.. No one is responsible to answer you what is going on ……..I paid in advance around 3000 for my order and no show from last so many days…….daily heck and frustration to call this Grofers guy and ask them when it will be delivered…….If you want to w... view more
  • by androgame on 08 January 2019
    0 of 0 people found the following review helpful.
    Ordered some fruits from groders long time back, received bad products which were completely raw Contacted Customer care and they initiated a refund for these So , overall their customer service is awesome, but they need to keep a check on their warehouses and the product quality view more
  • by GauravSingla on 15 September 2015
    50.0% of 2 people found the following review helpful.
    PATHETIC Service and UNPROFESSIONAL/ ARROGANT Customer Care :-( I PLACED an order & they CANCELLED it without any reason.. I got 5-6 calls from customer care & wasted at-least 2-3 hour talking to them.. First they called me & told that the product is Out of Stock. When i confronted them saying that the product is readily available in market then they said OK they will arrange for it.. Later they called me again & told that i have to pay Rs 482 extra if I want my order to be served or... view more