Returns Policy :
To provide you a worry free shopping experience on StoreJi.com we offer you a No Questions Asked Return Policy. Within 7 days of receiving your shipment, you may return any unopened item in its original packaging, for a refund. We will deduct 10% of the Sale amount as the refund processing charges. The shipping cost for the returns will have to be borne by you. Please ensure that the product is in unused condition for us to facilitate exchange or refund. If you detect any damage / defect at the time of delivery itself, we urge you not to accept it and contact us immediately. We do not deduct even a single rupee as refund processing charge, in case you:
Warranty Service :
- receive the products different from what you have ordered, OR
- if the product is damaged/ contains any manufacturing defect.
For any product purchased from StoreJi.com which carries “Manufacturer Warranty “, you need to contact the authorized service centre of the manufacturer with the StoreJi’s invoice delivered along with the product to avail the warranty. In case you face any difficulty in the same, please feel free to contact us. We are always there to help you for any warranty issue.
Shipping Information :
Few of the products for which manufacturers do not provide warranty, StoreJi.com takes the initiative to provide you warranty at it’s own cost for such products. For any product purchased from the portal which mentions “StoreJi’s Warranty”, you need to contact us directly for providing you the warranty service.
1. Pre-paid Shipping - For the products for which payment is made at the time of order itself, we use the services of one of these world’s best logistics companies; BlueDart Express Ltd./ Deccan 360 /AFL Logistic
2. Cash on Delivery - To make sure the product you order by Cash on Delivery, reach you on time, safely, we use the services of one of the best service providers; AFL Logistics Ltd.
Once we ship your ordered product, we provide you the tracking number and the website address of our logistic partner, using which you can track your shipment.
Customer Support :