Lots of Price errors on Books on Flipkart..go fast

Can you please pm me the mail of mail stating that 200 has been added to the wallet it would be great help

dimesaver wrote:

ajit27 wrote:

IF ANYONE GOT THE DELIVERY OF FOLLOWING BOOKS..PLEASE MESSAGE ME..IT WILL HELP ME TO TAKE BOOKS OR CASHBACK FROM THEM
Can you please pm me or post here the mail you got for compensation I would be greatful.

*1.Clinical Emergency Medicine Casebook

I got compensation of 200 for the above.

mittals888126 wrote:

sathish291 wrote:

Got 2 books

can I PM you when in case I am in need of one?

okay

krohit3044 wrote:

i am ready to give away the first book for 10,000.

but the big question here is is any one willing to buy it u idiot

ishandon wrote:

krohit3044 wrote:

i am ready to give away the first book for 10,000.

but the big question here is is any one willing to buy it u idiot

Ranga wrote:

ishandon wrote:

krohit3044 wrote:

i am ready to give away the first book for 10,000.

but the big question here is is any one willing to buy it u idiot

Good to see this idiot getting suspended… I really would like to use some choice expletives to describe him.. Getting good books not for reading and trying to sell them off like this… Bloody dalal…

Choice expletive for you is “JEALOUS”

Friends,
has any one thought of sending a legal notice to flipkart!!

kevuken wrote:

Friends,
has any one thought of sending a legal notice to flipkart!!

Why?

Obviously it was a price error and Flipkart is in loss very much because of this. Most of us are very much benefited and most of them get the books they needed, if not at least they got some cashback which they can use for their next purchase. (Few of them even got the books to resell!)

You are saying something like putting chilli powder on the wound..

All orders cancelled.. Received 800, 1200 and 800 in another acount

Lega©y wrote:

All orders cancelled.. Received 800, 1200 and 800 in another acount

lucky you

Well, I’m thinking that, what ever the reason, they have honoured some customers and not some others.
They have refunded (like bonus of 200/- in wallet) to some and not to others.
So why not send a notice to them

REPOST

kevuken wrote:

REPOST

kevuken wrote:

REPOST

yo_umesh wrote:

kevuken wrote:

REPOST

_

Doesn’t even know what a repost is, still whining :3

roy.hrishit99983 wrote:

yo_umesh wrote:

kevuken wrote:

REPOST

_

Doesn’t even know what a repost is, still whining :3

Sorry, there was a double posting. So removed the other with lable “REPOST”

My wallet balance has been reduced from 400 to 100. Am I the only one?

Programming Microsoft? ASP.NET 2.0 Applications: Advanced Topics (English)

Anyone wants this book ? (only mumbai)

life wrote:

Programming Microsoft? ASP.NET 2.0 Applications: Advanced Topics (English)

Anyone wants this book ?

can u give me ?

samarpreet wrote:

life wrote:

Programming Microsoft? ASP.NET 2.0 Applications: Advanced Topics (English)

Anyone wants this book ?

can u give me ?

I guess you purchased many books right?

Ordered 21 books from the same account. Received 18, 2 cancelled with wallet balance of 400. One book still stuck in confirmed status.

Although OP was only interested in wallet balance, this has been the best deal for book lovers. This makes the 15 books I bought from Amazon at 70% off last month look like a lousy deal in comparison!

Can wallet balance be used to remove that Rs40 shipping charge?

i received 13 books & got Rs.1200 as wallet balance for the cancellations of 5-6 other books they give rs 200,150,50 depend on the book but i got the wallet balance after i called them the day i got the cancellation message & immediately wallet balance email comes

digitalmarketer8893 wrote:

i received 13 books & got Rs.1200 as wallet balance for the cancellations of 5-6 other books they give rs 200,150,50 depend on the book but i got the wallet balance after i called them the day i got the cancellation message & immediately wallet balance email comes

will u pl elaborate

My book – Cracking the AP Calculus AB & BC Exams, 2013 Edition (English)
is out for delivery !
Anyone in ahmedabad wants this book ?

Show details
No Summary [Incident: 141105-095442]
From: “Flipkart Customer Support”
Reply Reply All Forward Delete
No Summary
Dear xxxxxxxxxx,
Thank you for your valuable time over the phone.
As discussed, since the price was displayed incorrect due to techincal glitch and the seller ‘’WS Retail’’ has provided
Rs.200/- for one of the order. Hence the same cannot be accommodate for all the cancelled orders due to seller’s policies.
Your business is important to us, and we hope that this incident will not hurt our relationship.
Please write back to us should you have any other questions or need further assistance.
Regards,
Sunitha
Customer Support

Customer By Email (FIRSTNAME LASTNAME) 11/11/2014 11.55 AM
48hrs up.Now what,oh yes write a mail and extend 2 more days.
“A journey of thousand miles start with 2 steps a delay of thousand years start with 2 more days”_FLIPKART.
xxxxxxxxxx.

No Summary
Response Via Email (Krishna Naga Prasad) 09/11/2014 11.05 AM
Hi xxxxxxxxxx ,
Thank you for writing in. I have thoroughly reviewed your complaint and feel that we owe you our deepest apologies for the
inconvenience caused in this regard.
I have escalated the issue to the concerned team and they are looking into the issue as they can handle the issue with
appropriate resolutions. We will ensure that your issue will be resolved with in 24 to 48 hours on priority.
We at Flipkart, are very serious about our customer’s satisfaction and we work hard to get to the bottom of any customer
complaints. This missed opportunity to give you an enjoyable experience with us is something that we could never abide
by. To ensure that this will never happen again, we are taking special measures.
Your kind patience and understanding in this regard is appreciated.

Customer By Email (FIRSTNAME LASTNAME) 09/11/2014 09.50 AM
Today is 9th,You failed to make any process regarding this issue.
xxxxxxxxxx.

No Summary
Response Via Email (Sharan B.) 06/11/2014 08.07 AM
Hi xxxxxxxxxx ,
Thank you for taking your time to write to us.
I certainly understand your concern and offer my sincere apologies for the inconvenience caused.
I have notified this issue to our concerned team and your issue will be resolved on November 07, 2014.
You have my assurance that we will have your issue resolved at the earliest.
I request your kind patience in this regard.
Have a good day!!!
Customer By Email (FIRSTNAME LASTNAME) 06/11/2014 02.55 AM
Comon guys don’t try to fool all customers it won’t work with every one ,it is not a technical glitch or price error.l know
how price errors occur and how they are dealt with,you would have labelled those books out of stock if your website
engineers failed to rectify prices,but the books continued to be available for rs59 for 2days its a deliberate move clear
stock.some People have received their books even today.
Don’t know how you selected customers on a random basis to deliver or cancel,as far as my info goes (based on an online
forum Desidime),on average most successful shipments occurred in metros and as far as second and third tier cities are
concerned orders that were shipped with AWB were made to return back for cancelation. So pls pls don’t try to fool every
one saying price error,let’s leave this price error here and come back to the current issue which is free credit to wallet.
I know that you WS retail provided rs200,but that is for one order OD30117178174456450 what about remaining 13 orders
You have to understand one thing here,I am asking because several people got rs200 for each cancelled order one guy
received
rs1600 for cancellation of 8 orders(8×200) this evening,(You do check with WS retail to confirm)at the same time there are
several customers who haven’t got any thing back but just got their orders cancelled that’s it,some didn’t even got a
cancellation SMS or mail.
If WS retail is giving free wallet credit in the name of gratitude/goodwill /inconvenience or whatever you like to call,it
should be given to all customers whose orders are cancelled, not to some randomly selected people or it would have been
much better if your in-house retailer wouldn’t have give any of this free wallet credit to to any one at all.No one would
have complained(at least people like me wouldn’t). Problem arise when you differentiate people and make some of them
feel like losers,I think I am loosing the issue at hand kno here,any way coming back to the issue:
I know that I got free credit rs200 for just 1 order( OD30117178174456450) out of 14 and now I want the same for rest of
my 13 orders
because you did give it that way to some folk,here are my remaining orders no:
OD301171475593101200
OD201172260281526100
OD201172508440642000
OD001172622814511100
OD001173000483815500
OD101173257114886700
OD001178652879756400
OD301179043310455600
OD301179084820944600
OD201179754945084800
OD101180557081321100
OD301180748881453100
OD301180923504142100
Now I want cs@flipkart to escalate the matter to concern people and get the issue cleared and not to act so innocent
Thank you.
xxxxxxxxxx.

No Summary
Response Via Email (Ganesh T.) 05/11/2014 11.42 PM
Dear xxxxxxxxxx ,
Thank you for writing in and notifying us.
My apologies for the inconvenience caused due to the cancellation of your order.
I would like to clarify that due to an unforeseen technical glitch, the price of the product was incorrectly displayed as
Rs.59/- and hence, unfortunately, your orders got cancelled.
We, at Flipkart, do our level best to ensure that such glitches do not occur. However, inadvertently, inspite of numerous
quality checks, an error occurs and our dedicated technical team is notified immediately to sort it.
I understand that we’ll be unable to make up for the inconvenience that was caused and your valuable time spent.
However, as a token of apology, I’ve ensured that a promotional wallet balance of Rs.200/- having unlimited validity is
added to your Flipkart account and your issue will be resolved within November 07, 2014.
You can use this as a prepaid mode of payment for your future orders with WS Retail on our website. To check the wallet
balance, please login to your Flipkart account and click on Wallet at the top right corner or click on the below link after
logging in -
https://www.flipkart.com/account/…et
A refund of Rs.826/- has been initiated to your bank account on November 03, 2014 for the cancelled orders and this will
reflect in your account in 8 business days as per standard banking procedures.
We’re providing feedback to the seller ‘WS Retail’ and our concerned team will work with the seller to minimize such issues
which adversely affects the experience of our valued shoppers.
Your kind understanding is appreciated.

Auto-Response 05/11/2014 11.25 PM
Dear Customer,
This email is for your reference only. You do not need to reply to this mail.
We will get back to you at the earliest.
Customer Support
www.flipka…om

Dear flipkart,
You deliberately cancelled all 15 of my orders without giving any valid reason.
When I found some of my friends who placed order for books one day after me getting them(at least some of them)
delivered successfully
I called your CC and talked to Mr.Tousish,asking him to clarify about
1)Me:Why all my orders got cancelled when others are getting them?Is it some kind of lottery flipkart is running these
days?
CC:No it is not like lottery,it is due to non availability of books etc. etc. technical reasons.
We have not cancelled all your orders first 8 cancelled by us remaining 7 cancelled by you.
2)Me:I am not an idiot to cancel even a single book which I am getting for just rs59 whose cost is 2-4k(one even nearly
8k)in market.
CC:But here it is showing that you cancelled some orders
3)Me:See I already told you there is no reason for me to cancel any order.May be I have an answer for that.Some guys told
be on an online forum(Desidime to be precise) that If 5 or more orders gets canceled either by you or customer from an
account,that account gets blacklisted or red flagged and and all remaining orders will get cancelled automatically.Does such
this happens with flipkart?
CC:No,no blacklisting,we don’t blacklist it could be a technical issue.
Me:May be such thing do exit.coz some people are getting affected.It might be a bug in your website on orders page.
Me:I want to ask you one more thing. I heard you are providing free wallet credit to orders cancelled from your side.Some
people are getting it some one are not.
CC:Some sellers provide free wallet credit it is up to seller
Me:I am talking about WS retail your in house seller,he has provided free wallet credit to some of my friends but some
didn’t got anything which includes even me.
CC:Your friends got free wallet credit?what mode of payment they selected?
Me:Out of 12,4 of my friends got some amount of wallet balance for every cancelled book, remaining 8 got none.
CC:let me check,puts call on hold…..
CC:OK I am escalating your complaint and our backup team will contact you as soon as possible….
Me:What about the orders that are showing as cancelled from my side due to technical glitch or bug whatever,how to
rectify it.
CC:You send a mail to “”http://links.desidime.com?ref=forums&url=mailto:[email protected]" target=“_blank” rel="nofollow">cs@flipka…om" explaining the same.
Me:So I have to mention all cancelled oder numbers no?
CC:Yes you have to mention all orders
Me:OK,thanks Tousish
CC:Thank you for calling flipkart so & so…
But just now I saw a mail about crediting free wallet balance of 200rs as a gesture of goodwill for one order
“OD301171781744564500”.
I am adding details of my remaining cancelled orders also pls escalate complaint regarding them too.
OD301171475593101200
OD201172260281526100
OD301171781744564500
OD201172508440642000
OD001172622814511100
OD001173000483815500
OD101173257114886700
OD001178652879756400
OD301179043310455600
OD301179084820944600
OD201179754945084800
OD101180557081321100
OD301180748881453100
OD301180923504142100
Pls act on it as soon as possible.Thanks.
xxxxxxxxxx
-001:008347:38771-

forshared wrote:

Show details
No Summary [Incident: 141105-095442]
From: “Flipkart Customer Support”
Reply Reply All Forward Delete
No Summary
Dear xxxxxxxxxx,
Thank you for your valuable time over the phone.
As discussed, since the price was displayed incorrect due to techincal glitch and the seller ‘’WS Retail’’ has provided
Rs.200/- for one of the order. Hence the same cannot be accommodate for all the cancelled orders due to seller’s policies.
Your business is important to us, and we hope that this incident will not hurt our relationship.
Please write back to us should you have any other questions or need further assistance.
Regards,
Sunitha
Customer Support

Incident History
Customer By Email (FIRSTNAME LASTNAME) 11/11/2014 11.55 AM
48hrs up.Now what,oh yes write a mail and extend 2 more days.
“A journey of thousand miles start with 2 steps a delay of thousand years start with 2 more days”_FLIPKART.
xxxxxxxxxx.

No Summary
Response Via Email (Krishna Naga Prasad) 09/11/2014 11.05 AM
Hi xxxxxxxxxx ,
Thank you for writing in. I have thoroughly reviewed your complaint and feel that we owe you our deepest apologies for the
inconvenience caused in this regard.
I have escalated the issue to the concerned team and they are looking into the issue as they can handle the issue with
appropriate resolutions. We will ensure that your issue will be resolved with in 24 to 48 hours on priority.
We at Flipkart, are very serious about our customer’s satisfaction and we work hard to get to the bottom of any customer
complaints. This missed opportunity to give you an enjoyable experience with us is something that we could never abide
by. To ensure that this will never happen again, we are taking special measures.
Your kind patience and understanding in this regard is appreciated.

Customer By Email (FIRSTNAME LASTNAME) 09/11/2014 09.50 AM
Today is 9th,You failed to make any process regarding this issue.
xxxxxxxxxx.

No Summary
Response Via Email (Sharan B.) 06/11/2014 08.07 AM
Hi xxxxxxxxxx ,
Thank you for taking your time to write to us.
I certainly understand your concern and offer my sincere apologies for the inconvenience caused.
I have notified this issue to our concerned team and your issue will be resolved on November 07, 2014.
You have my assurance that we will have your issue resolved at the earliest.
I request your kind patience in this regard.
Have a good day!!!
Customer By Email (FIRSTNAME LASTNAME) 06/11/2014 02.55 AM
Comon guys don’t try to fool all customers it won’t work with every one ,it is not a technical glitch or price error.l know
how price errors occur and how they are dealt with,you would have labelled those books out of stock if your website
engineers failed to rectify prices,but the books continued to be available for rs59 for 2days its a deliberate move clear
stock.some People have received their books even today.
Don’t know how you selected customers on a random basis to deliver or cancel,as far as my info goes (based on an online
forum Desidime),on average most successful shipments occurred in metros and as far as second and third tier cities are
concerned orders that were shipped with AWB were made to return back for cancelation. So pls pls don’t try to fool every
one saying price error,let’s leave this price error here and come back to the current issue which is free credit to wallet.
I know that you WS retail provided rs200,but that is for one order OD30117178174456450 what about remaining 13 orders
You have to understand one thing here,I am asking because several people got rs200 for each cancelled order one guy
received
rs1600 for cancellation of 8 orders(8×200) this evening,(You do check with WS retail to confirm)at the same time there are
several customers who haven’t got any thing back but just got their orders cancelled that’s it,some didn’t even got a
cancellation SMS or mail.
If WS retail is giving free wallet credit in the name of gratitude/goodwill /inconvenience or whatever you like to call,it
should be given to all customers whose orders are cancelled, not to some randomly selected people or it would have been
much better if your in-house retailer wouldn’t have give any of this free wallet credit to to any one at all.No one would
have complained(at least people like me wouldn’t). Problem arise when you differentiate people and make some of them
feel like losers,I think I am loosing the issue at hand kno here,any way coming back to the issue:
I know that I got free credit rs200 for just 1 order( OD30117178174456450) out of 14 and now I want the same for rest of
my 13 orders
because you did give it that way to some folk,here are my remaining orders no:
OD301171475593101200
OD201172260281526100
OD201172508440642000
OD001172622814511100
OD001173000483815500
OD101173257114886700
OD001178652879756400
OD301179043310455600
OD301179084820944600
OD201179754945084800
OD101180557081321100
OD301180748881453100
OD301180923504142100
Now I want cs@flipkart to escalate the matter to concern people and get the issue cleared and not to act so innocent
Thank you.
xxxxxxxxxx.

No Summary
Response Via Email (Ganesh T.) 05/11/2014 11.42 PM
Dear xxxxxxxxxx ,
Thank you for writing in and notifying us.
My apologies for the inconvenience caused due to the cancellation of your order.
I would like to clarify that due to an unforeseen technical glitch, the price of the product was incorrectly displayed as
Rs.59/- and hence, unfortunately, your orders got cancelled.
We, at Flipkart, do our level best to ensure that such glitches do not occur. However, inadvertently, inspite of numerous
quality checks, an error occurs and our dedicated technical team is notified immediately to sort it.
I understand that we’ll be unable to make up for the inconvenience that was caused and your valuable time spent.
However, as a token of apology, I’ve ensured that a promotional wallet balance of Rs.200/- having unlimited validity is
added to your Flipkart account and your issue will be resolved within November 07, 2014.
You can use this as a prepaid mode of payment for your future orders with WS Retail on our website. To check the wallet
balance, please login to your Flipkart account and click on Wallet at the top right corner or click on the below link after
logging in -
https://www.flipkart.com/account/…et
A refund of Rs.826/- has been initiated to your bank account on November 03, 2014 for the cancelled orders and this will
reflect in your account in 8 business days as per standard banking procedures.
We’re providing feedback to the seller ‘WS Retail’ and our concerned team will work with the seller to minimize such issues
which adversely affects the experience of our valued shoppers.
Your kind understanding is appreciated.

Auto-Response 05/11/2014 11.25 PM
Dear Customer,
This email is for your reference only. You do not need to reply to this mail.
We will get back to you at the earliest.
Customer Support
www.flipka…om

Customer By Email (FIRSTNAME LASTNAME) 05/11/2014 11.25 PM
Dear flipkart,
You deliberately cancelled all 15 of my orders without giving any valid reason.
When I found some of my friends who placed order for books one day after me getting them(at least some of them)
delivered successfully
I called your CC and talked to Mr.Tousish,asking him to clarify about
1)Me:Why all my orders got cancelled when others are getting them?Is it some kind of lottery flipkart is running these
days?
CC:No it is not like lottery,it is due to non availability of books etc. etc. technical reasons.
We have not cancelled all your orders first 8 cancelled by us remaining 7 cancelled by you.
2)Me:I am not an idiot to cancel even a single book which I am getting for just rs59 whose cost is 2-4k(one even nearly
8k)in market.
CC:But here it is showing that you cancelled some orders
3)Me:See I already told you there is no reason for me to cancel any order.May be I have an answer for that.Some guys told
be on an online forum(Desidime to be precise) that If 5 or more orders gets canceled either by you or customer from an
account,that account gets blacklisted or red flagged and and all remaining orders will get cancelled automatically.Does such
this happens with flipkart?
CC:No,no blacklisting,we don’t blacklist it could be a technical issue.
Me:May be such thing do exit.coz some people are getting affected.It might be a bug in your website on orders page.
Me:I want to ask you one more thing. I heard you are providing free wallet credit to orders cancelled from your side.Some
people are getting it some one are not.
CC:Some sellers provide free wallet credit it is up to seller
Me:I am talking about WS retail your in house seller,he has provided free wallet credit to some of my friends but some
didn’t got anything which includes even me.
CC:Your friends got free wallet credit?what mode of payment they selected?
Me:Out of 12,4 of my friends got some amount of wallet balance for every cancelled book, remaining 8 got none.
CC:let me check,puts call on hold…..
CC:OK I am escalating your complaint and our backup team will contact you as soon as possible….
Me:What about the orders that are showing as cancelled from my side due to technical glitch or bug whatever,how to
rectify it.
CC:You send a mail to “”http://links.desidime.com?ref=forums&url=mailto:[email protected]" target=“_blank” rel="nofollow">cs@flipka…om" explaining the same.
Me:So I have to mention all cancelled oder numbers no?
CC:Yes you have to mention all orders
Me:OK,thanks Tousish
CC:Thank you for calling flipkart so & so…
But just now I saw a mail about crediting free wallet balance of 200rs as a gesture of goodwill for one order
“OD301171781744564500”.
I am adding details of my remaining cancelled orders also pls escalate complaint regarding them too.
OD301171475593101200
OD201172260281526100
OD301171781744564500
OD201172508440642000
OD001172622814511100
OD001173000483815500
OD101173257114886700
OD001178652879756400
OD301179043310455600
OD301179084820944600
OD201179754945084800
OD101180557081321100
OD301180748881453100
OD301180923504142100
Pls act on it as soon as possible.Thanks.
xxxxxxxxxx
-001:008347:38771-

Once again, you’re an idiot to mention about desidime, risking the community name

samyukthrathod wrote:

forshared wrote:

Show details
No Summary [Incident: 141105-095442]
From: “Flipkart Customer Support”
Reply Reply All Forward Delete
No Summary
Dear xxxxxxxxxx,
Thank you for your valuable time over the phone.
As discussed, since the price was displayed incorrect due to techincal glitch and the seller ‘’WS Retail’’ has provided
Rs.200/- for one of the order. Hence the same cannot be accommodate for all the cancelled orders due to seller’s policies.
Your business is important to us, and we hope that this incident will not hurt our relationship.
Please write back to us should you have any other questions or need further assistance.
Regards,
Sunitha
Customer Support

Incident History
Customer By Email (FIRSTNAME LASTNAME) 11/11/2014 11.55 AM
48hrs up.Now what,oh yes write a mail and extend 2 more days.
“A journey of thousand miles start with 2 steps a delay of thousand years start with 2 more days”_FLIPKART.
xxxxxxxxxx.

No Summary
Response Via Email (Krishna Naga Prasad) 09/11/2014 11.05 AM
Hi xxxxxxxxxx ,
Thank you for writing in. I have thoroughly reviewed your complaint and feel that we owe you our deepest apologies for the
inconvenience caused in this regard.
I have escalated the issue to the concerned team and they are looking into the issue as they can handle the issue with
appropriate resolutions. We will ensure that your issue will be resolved with in 24 to 48 hours on priority.
We at Flipkart, are very serious about our customer’s satisfaction and we work hard to get to the bottom of any customer
complaints. This missed opportunity to give you an enjoyable experience with us is something that we could never abide
by. To ensure that this will never happen again, we are taking special measures.
Your kind patience and understanding in this regard is appreciated.

Customer By Email (FIRSTNAME LASTNAME) 09/11/2014 09.50 AM
Today is 9th,You failed to make any process regarding this issue.
xxxxxxxxxx.

No Summary
Response Via Email (Sharan B.) 06/11/2014 08.07 AM
Hi xxxxxxxxxx ,
Thank you for taking your time to write to us.
I certainly understand your concern and offer my sincere apologies for the inconvenience caused.
I have notified this issue to our concerned team and your issue will be resolved on November 07, 2014.
You have my assurance that we will have your issue resolved at the earliest.
I request your kind patience in this regard.
Have a good day!!!
Customer By Email (FIRSTNAME LASTNAME) 06/11/2014 02.55 AM
Comon guys don’t try to fool all customers it won’t work with every one ,it is not a technical glitch or price error.l know
how price errors occur and how they are dealt with,you would have labelled those books out of stock if your website
engineers failed to rectify prices,but the books continued to be available for rs59 for 2days its a deliberate move clear
stock.some People have received their books even today.
Don’t know how you selected customers on a random basis to deliver or cancel,as far as my info goes (based on an online
forum Desidime),on average most successful shipments occurred in metros and as far as second and third tier cities are
concerned orders that were shipped with AWB were made to return back for cancelation. So pls pls don’t try to fool every
one saying price error,let’s leave this price error here and come back to the current issue which is free credit to wallet.
I know that you WS retail provided rs200,but that is for one order OD30117178174456450 what about remaining 13 orders
You have to understand one thing here,I am asking because several people got rs200 for each cancelled order one guy
received
rs1600 for cancellation of 8 orders(8×200) this evening,(You do check with WS retail to confirm)at the same time there are
several customers who haven’t got any thing back but just got their orders cancelled that’s it,some didn’t even got a
cancellation SMS or mail.
If WS retail is giving free wallet credit in the name of gratitude/goodwill /inconvenience or whatever you like to call,it
should be given to all customers whose orders are cancelled, not to some randomly selected people or it would have been
much better if your in-house retailer wouldn’t have give any of this free wallet credit to to any one at all.No one would
have complained(at least people like me wouldn’t). Problem arise when you differentiate people and make some of them
feel like losers,I think I am loosing the issue at hand kno here,any way coming back to the issue:
I know that I got free credit rs200 for just 1 order( OD30117178174456450) out of 14 and now I want the same for rest of
my 13 orders
because you did give it that way to some folk,here are my remaining orders no:
OD301171475593101200
OD201172260281526100
OD201172508440642000
OD001172622814511100
OD001173000483815500
OD101173257114886700
OD001178652879756400
OD301179043310455600
OD301179084820944600
OD201179754945084800
OD101180557081321100
OD301180748881453100
OD301180923504142100
Now I want cs@flipkart to escalate the matter to concern people and get the issue cleared and not to act so innocent
Thank you.
xxxxxxxxxx.

No Summary
Response Via Email (Ganesh T.) 05/11/2014 11.42 PM
Dear xxxxxxxxxx ,
Thank you for writing in and notifying us.
My apologies for the inconvenience caused due to the cancellation of your order.
I would like to clarify that due to an unforeseen technical glitch, the price of the product was incorrectly displayed as
Rs.59/- and hence, unfortunately, your orders got cancelled.
We, at Flipkart, do our level best to ensure that such glitches do not occur. However, inadvertently, inspite of numerous
quality checks, an error occurs and our dedicated technical team is notified immediately to sort it.
I understand that we’ll be unable to make up for the inconvenience that was caused and your valuable time spent.
However, as a token of apology, I’ve ensured that a promotional wallet balance of Rs.200/- having unlimited validity is
added to your Flipkart account and your issue will be resolved within November 07, 2014.
You can use this as a prepaid mode of payment for your future orders with WS Retail on our website. To check the wallet
balance, please login to your Flipkart account and click on Wallet at the top right corner or click on the below link after
logging in -
https://www.flipkart.com/account/…et
A refund of Rs.826/- has been initiated to your bank account on November 03, 2014 for the cancelled orders and this will
reflect in your account in 8 business days as per standard banking procedures.
We’re providing feedback to the seller ‘WS Retail’ and our concerned team will work with the seller to minimize such issues
which adversely affects the experience of our valued shoppers.
Your kind understanding is appreciated.

Auto-Response 05/11/2014 11.25 PM
Dear Customer,
This email is for your reference only. You do not need to reply to this mail.
We will get back to you at the earliest.
Customer Support
www.flipka…om

Customer By Email (FIRSTNAME LASTNAME) 05/11/2014 11.25 PM
Dear flipkart,
You deliberately cancelled all 15 of my orders without giving any valid reason.
When I found some of my friends who placed order for books one day after me getting them(at least some of them)
delivered successfully
I called your CC and talked to Mr.Tousish,asking him to clarify about
1)Me:Why all my orders got cancelled when others are getting them?Is it some kind of lottery flipkart is running these
days?
CC:No it is not like lottery,it is due to non availability of books etc. etc. technical reasons.
We have not cancelled all your orders first 8 cancelled by us remaining 7 cancelled by you.
2)Me:I am not an idiot to cancel even a single book which I am getting for just rs59 whose cost is 2-4k(one even nearly
8k)in market.
CC:But here it is showing that you cancelled some orders
3)Me:See I already told you there is no reason for me to cancel any order.May be I have an answer for that.Some guys told
be on an online forum(Desidime to be precise) that If 5 or more orders gets canceled either by you or customer from an
account,that account gets blacklisted or red flagged and and all remaining orders will get cancelled automatically.Does such
this happens with flipkart?
CC:No,no blacklisting,we don’t blacklist it could be a technical issue.
Me:May be such thing do exit.coz some people are getting affected.It might be a bug in your website on orders page.
Me:I want to ask you one more thing. I heard you are providing free wallet credit to orders cancelled from your side.Some
people are getting it some one are not.
CC:Some sellers provide free wallet credit it is up to seller
Me:I am talking about WS retail your in house seller,he has provided free wallet credit to some of my friends but some
didn’t got anything which includes even me.
CC:Your friends got free wallet credit?what mode of payment they selected?
Me:Out of 12,4 of my friends got some amount of wallet balance for every cancelled book, remaining 8 got none.
CC:let me check,puts call on hold…..
CC:OK I am escalating your complaint and our backup team will contact you as soon as possible….
Me:What about the orders that are showing as cancelled from my side due to technical glitch or bug whatever,how to
rectify it.
CC:You send a mail to “”http://links.desidime.com?ref=forums&url=mailto:[email protected]" target=“_blank” rel="nofollow">cs@flipka…om" explaining the same.
Me:So I have to mention all cancelled oder numbers no?
CC:Yes you have to mention all orders
Me:OK,thanks Tousish
CC:Thank you for calling flipkart so & so…
But just now I saw a mail about crediting free wallet balance of 200rs as a gesture of goodwill for one order
“OD301171781744564500”.
I am adding details of my remaining cancelled orders also pls escalate complaint regarding them too.
OD301171475593101200
OD201172260281526100
OD301171781744564500
OD201172508440642000
OD001172622814511100
OD001173000483815500
OD101173257114886700
OD001178652879756400
OD301179043310455600
OD301179084820944600
OD201179754945084800
OD101180557081321100
OD301180748881453100
OD301180923504142100
Pls act on it as soon as possible.Thanks.
xxxxxxxxxx
-001:008347:38771-

Once again, you’re an idiot to mention about desidime, risking the community name

A Big one at that. Flipkart will place more members in the community now, dammit.

depends on luck….you should have left the issue as it is.

I too did not receive wallet money. But complaining is not an issue.

Even though felt bad, was happy to hear DD members getting wallet money.

Shouldnt have mentioned Desi Dime……

Now forget PE on FK..They will not even stay for 2 mins now:evil: