With their vendors, customer support roles pay less.
But within ADC, if above average performance also then within a year or so, one can get numerous cross functional opportunities.
If he is a graduate, he can look for positions that can give at-least 20000 or more. Depends on past experience too.
Are you or your friend aware of the https://amazon.jobs job ID or internal listing's details?
If the person later gives related internal exams and clears them, then easily one can be at group manager level of risk investigation teams too.
Yes, rather than customer care (buyer support, seller support), for a bright person of engineering background
something like warehouse risk investigation or loss prevention officer (detecting frauds internally or with vendors) and buyer side risk investigation type work would less repetitive and less boring.
Customer Service Associate (CSA) jobs are chilled, even boring. Nothing much to learn after 6-8 months.
Work routine is usual.
Whether from office or from home, regular 9 hour shifts.
If team manager or lead pressurises that team's matrices are falling, then sometimes (paid) over-time.
For work from home, they provide a third rate UPS or some amount to buy a UPS.
If for any reason (like power outage or internet issues/ VPN disconnect) one cannot log 9 hours in, then one has to work beyond scheduled shift hours.
All this I am talking of CSA profile; level 2 (entry level). The nine hour shifts have three breaks. Two breaks are small 15-15 minutes and one lunch break of 30 minutes.
If team lead or reporting manager is a prick, then they can bypass you for the exams for other skills.
With their vendors, customer support roles pay less.
But within ADC, if above average performance also then within a year or so, one can get numerous cross functional opportunities.
If he is a graduate, he can look for positions that can give at-least 20000 or more. Depends on past experience too.
Are you or your friend aware of the https://amazon.jobs job ID or internal listing's details?
If the person later gives related internal exams and clears them, then easily one can be at group manager level of risk investigation teams too.
Yes, rather than customer care (buyer support, seller support), for a bright person of engineering background
something like warehouse risk investigation or loss prevention officer (detecting frauds internally or with vendors) and buyer side risk investigation type work would less repetitive and less boring.
Customer Service Associate (CSA) jobs are chilled, even boring. Nothing much to learn after 6-8 months.
Work routine is usual.
Whether from office or from home, regular 9 hour shifts.
If team manager or lead pressurises that team's matrices are falling, then sometimes (paid) over-time.
For work from home, they provide a third rate UPS or some amount to buy a UPS.
If for any reason (like power outage or internet issues/ VPN disconnect) one cannot log 9 hours in, then one has to work beyond scheduled shift hours.
All this I am talking of CSA profile; level 2 (entry level). The nine hour shifts have three breaks. Two breaks are small 15-15 minutes and one lunch break of 30 minutes.
If team lead or reporting manager is a prick, then they can bypass you for the exams for other skills.