InfiBeam - The worst ever online shopping experience - stay away from these cheats...
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I ordered a Philips beard trimmer from infibeam. My order number is 9285248 (if one of those infibeam folks see this review and want to confirm that this is not fake). They take my money from net banking. The order shows that it will get shipped on August 31st, 2012 and will get delivered by September 5th, 2012. Its September 5th and I have no clue where my stuff is. I call up customer service â the worst possible English accent I have heard in my lifetime â they simply tell me âyour product has not been shipped yet sirâ â so I ask them âWhy?â â they stammer .with âsir, sirâŚ.â â no proper answer â so now I ask them âWhen will it get shipped?â â their answer â âsir, it will get shipped sirâ â I ask them again âI asked you whenâ â same reply â âsir, it will get shipped sirâ â I ask for a refund â I get the reply âsorry sir, it will get shipped sirâ â I am done and I hang up. Do they really call this âcustomer serviceâ , it sounded more like âcustomer tortureâ to me. I pin my hopes on their customer service email, maybe a sensible rep will see my email â So I send them a detailed email about my order and that I have no clue what is happening to it â No reply on the 1st day. I email them again the next day â no reply. Nice . Not even the usual âauto replyâ that sends you back a courtesy email saying âWe will address your issueâ. Simply no reply!!! At this point, I have no clue about my order and I am just hoping I will receive it some day. I am taking the pain to write this so that other folks read this and stay away from these cheats. Please donât waste your money and get pathetic customer service. Flipkart is much better, my experience with them so far has been good. STAY AWAY FROM INFIBEAM!!