Very Very bad experience using paytm

I am having a very bad experience with KYC to be completed with paytm, I had booked an appointment for KYC never got a call although I had went to near by mobile shop, there KYC was completed,received sms mentioning KYC is successfully completed.Now when I am trying to transfer my amount from paytm wallet still having same issue KYC is needs to be done. I tried to call customer care wasted my 40 rs balance too but no one picked the call and phone got cut on self. I had wrote 4 complaints in paytm but did not get any response. I recommend you all don’t go blind trust with paytm, there service are very bad.i am very much upset with this. Once I receive my wallet amount will never be using this app again.