How to make a proper and right consumer complai...

How to make a proper and right consumer complaint in court online,offline or using third party help? (useful thread for all dimers)

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Deal Subedar
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Guys Desidime has the been most useful and helpful forum for dimers since many years and many dimers contributed over here to help each of us and provided numerous deals on products and services. But in those years I have never ever found a thread where a dimer might have approached a consumer court and win or lose a case or a dimer helping others to file a consumer complaint.

I have seen many dimers who has been harassed by online companies and they don’t file a complaint against such companies and play a waiting game. My aim to create this thread is to give a proper, detailed and easy procedure of filling a consumer complaint in court online,offline or using third party help to our fellow dimers.

So dimers who have proper information about this please post the details in this thread regarding
1) how to make consumer complaint in court online (please don’t mention http://core.n...n/ as I have tried this earlier and they don’t take any action or reply to our concerns.
2)how to make a consumer complaint in court offline? what are the charges, time-line to resolve a case,how many times do we need to visit the court, etc
3) can we sue this companies for harassment and mental torture and can we get compensation for that, if YES then how much compensation we can ask for ?
4) is it ok to take third party help like Akosha, etc. (btw they charge us for their help, so is it worth to take help from them if our product price is 2 to 8k? in this case if we get compensation from company then it might be helpful, so again if answer to Q 3) is YES then everyone will go for it)

Dimers who are lawyers and other knowledgeable dimers please give your precious inputs here so that it will be useful and helpful for many suffering dimers in coming years.
I have been mentally harassed and tortured by LeEco Letv for last 2 months, I bought Le2 two months back in their 1st sale from lemall and they are still not giving me my CDLA earphones and torturing. Once their product is sold they don’t give a damn about their customers. I don’t know how to make a proper consumer complaint in court and how long that this case might go, how many times I will have to visit court, how much it will cost me and whether I will get a compensation or not. So dimers please help me and future dimers who might get harassed by online companies.

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22 Comments  |  
16 Dimers
Bluewater
Deal Subedar
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Vu for more visibility.

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VU!

Baba ji
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Good thread.
A detailed procedure will help many smile

Missing
Deal Subedar
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Vu

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Deal Subedar
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anyone?

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I found this sponsored content on one of the ad networks.

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Deal Subedar
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@jaguarfree wrote:

anyone?


koi nahi hai idhar to

aap court jao vaha advocate se milo aur jo bhi action levo idhar Imgur ki shayta se pic post karte rahna https://cdn2.desidime.com/assets/textile-editor/icon_smile.gif

John
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VU

Missing
Deal Cadet
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for complaint in the court you need
1. proof of notice asking resolve the problem to all other parties ( service dealer, seller, manufacture all opposite parties)
dispute with the three years of arise.
a fee rupees 200/- by postal order or dd in the name of consumer forum up to 5 lakhs valve
proof purchase you should prove you are consumer – bills/ invoice
proof for deficiency in service by self affidavit you should narrate point by point with history dates problems faced and harassment by trader/service provider
a brief complaint -- mention as per cp act 1986 in file cover
any other evidences to support complaint like emails. brochures paper cutting advertisements
all you can write on white papers in fullscape needs dubble spacing in typing and newtimesroman font advisable
affidavit needs to be careful as it is vital, it has a traditional formats easily available on line any format can fallow
the staff and advocates are very cooperative and helpful at any district forum.
making file
there should be index page first, mentioning all pages nos like a book.
2nd page full address of all parties including complainant first –
3 rd pages complaint
after that affidavit -- after that evidences supporting papers
mention party in person at all signatures

I am not advocate, I fought and won case against country club with out advocate up to national Delhi… so i have enough knowledge.
any one help directly go to district forum they will guide you or pay a little amount to akosha.com rs 250/500 they prepare file and send to you. same can file at court. only careful opposite advocates are all go by illegal loop holes. search mistakes on your complaint and take advantage
you can ping me for help-

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@pnagash690 wrote:

only careful opposite advocates are all go by illegal loop holes. search mistakes on your complaint and take advantage
-


There’s no legal/illegal for a lawyer now-a-days.

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@jaguarfree

give legal notice your self like this…with postage acknowledge due. check address on bill or courier package
if not available mail it and print a copy

date
station:
to,
infinity enterprise
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-—-
sir,
sub; legal notice for deficiency in service – not provided headphones worth 1990/— reg

I R. Kabali, resident of Chennai purchased phone on 28th July sale wide order no xyz. You have not send the CDLA head phone even after several remainders by mail and phone. You did not full fill your offering, hence I under stand that you have lured me. so I have no option other than taking legal action on you as per cp act 1986. After receiving this notice, if you did not send the remaining part of order headphone with in two weeks, i may depend on court of law for justice.
thanking you

signature;
enclosed mail copies sent to you earlier;

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@pnagash690 wrote:

@jaguarfree

give legal notice your self like this…with postage acknowledge due. check address on bill or courier package
if not available mail it and print a copy

date
station:
to,
infinity enterprise
-
-—-
sir,
sub; legal notice for deficiency in service – not provided headphones worth 1990/— reg

I R. Kabali, resident of Chennai purchased phone on 28th July sale wide order no xyz. You have not send the CDLA head phone even after several remainders by mail and phone. You did not full fill your offering, hence I under stand that you have lured me. so I have no option other than taking legal action on you as per cp act 1986. After receiving this notice, if you did not send the remaining part of order headphone with in two weeks, i may depend on court of law for justice.
thanking you

signature;
enclosed mail copies sent to you earlier;


But is it necesaary to give this notice by post? Isn’t it sufficient by email?

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@pnagash690 thanks for your help. Yesterday I called toll free no. of Jago Grahak Jago (1800-11-4000 ). It is a National Consumer Forum. They took my complaint,gave me a complaint no. and asked me to post a notice to the head office of LeEco and tell them to solve my problem within 7 days. They asked me to mention the complaint no. in the notice and said if they don’t resolve the issue within 7 days then I am eligible to take legal action against them. If my problem is not solved within 7 days then they have given me a toll free no. 1800222262 who can help me in taking further action.

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Deal Subedar
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@pnagash690 one more question, CDLA earphones which I haven’t got are worth 1900 so my concern is if I take a legal action against LeEco, spend so much time and money for the case. Do we get any compensation from company for wasting our time and money? how much we can claim?

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1 you can send notice any means. you have to prove in court that it reached the opposite party. registered post acknowledge due is best way to prove that’s reached.

2 compensation is dependent on you affidavit and arguments. Generally traders merchants will respond +ve to notice mentioned CP act 1986 court of law. minimum district court awards 2500 for filling expense local people outstation complainant will get 5k to 10k.you can ask immediate expense if opposite party ask adjourn repeatedly. Approaching court is punishment to both parties.

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Deal Cadet
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1 you can ask any reasonable amount means
if you are Ambani can ask million for small issue
A chai wala can’t ask

A2z1
Deal Major
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Deal Subedar
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great job OP

by the way, if anyone have to complaint against helpchat then should he consider 4th point of main post ??
i mean – Akosha toungueout

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Vu for more visibility.

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@jaguarfree wrote:

@pnagash690 thanks for your help. Yesterday I called toll free no. of Jago Grahak Jago (1800-11-4000 ). It is a National Consumer Forum. They took my complaint,gave me a complaint no. and asked me to post a notice to the head office of LeEco and tell them to solve my problem within 7 days. They asked me to mention the complaint no. in the notice and said if they don’t resolve the issue within 7 days then I am eligible to take legal action against them. If my problem is not solved within 7 days then they have given me a toll free no. 1800222262 who can help me in taking further action.


Plz take a look on this post ::
http://www.desidime.com/forums/dost-and-dimes/t...

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What’s the latest update ??. Did you got the cdla headphone ?

Nice
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Even I’m interested to know out come of complaint

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RowdyAK47 wrote:

What’s the latest update ??. Did you got the cdla headphone ?

problem is consumer court is far from my place and I don’t have enough time also I am unable to find any lawyer who can fight the case for me. Let’s see if I get someone to fight the case for me. We can file a consumer complaint within 2 years from the date of cause of action.

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