snapdeal is going bad way

I have brought byond B66 phone from snapdeal, on receiving the parcel, this phone camera is not working and it worked after re booting the phone. this is not working often, it is required to reset in rebooting mode every time. so i sent video and photo graph of phone. snapdeal revers pick the phone on 4th of this month, till 23rd Sept sent number of mails and facebook requests asking new phone replacement they did not respond. after forwarding the complaint to CEO, the snapdeal CC called me and said the defect is not noticed when they check becouse they repair. what they repair it, if the problem is not noticed god knows, the defect removing is the work of manufacturer why snapdeal is certifying the defective product as good? Snapdeal has fraud’s intension to sent back. what is the meaning of photographs and video sent to Snapdeal. I am ready to file in the district consumer readdressel forum. Snapdeal is regular fraud practitioner and cheating, worst then body shop. My ticket 3068552, order no 1216614072.

So I request the readers help me with names and addresses of snapdeal and its directors
Also request the Delhi local victims to file the compliment with ministerial Authorities and police.