{Expired} Amazon Blockbuster Deal only on the app 7-8 Pm Today

Just now received the card.
Card is in Inactive state.
Sent them email.

Pathetic Axis.

@saurabh1 wrote:

Just now received the card.
Card is in Inactive state.
Sent them email.

Pathetic Axis.

How did you confirm they were inactive?

@Magus wrote:

@saurabh1 wrote:

Just now received the card.
Card is in Inactive state.
Sent them email.

Pathetic Axis.

How did you confirm they were inactive?

Tried to make payment, tried to login.

@Magus wrote:

Visit branch for activation? WTH is this? My cards are out for delivery.

@srini1973
Don’t decide based on your success in login process. Even I was not able to login for my previous cards. But the cards were active (received sms confirming the same, though). Just visit an AXIS ATM and check balance, you will know. Perhaps their CC people are a bit dumb.

Transaction declined, I am able to change ATM pin successfully, when I tried to check balance or mini statement got Transaction declined message and CC told clearly card is inactive, you have to visit branch for activation.

@srini1973 wrote:

Transaction declined, I am able to change ATM pin successfully, when I tried to check balance or mini statement got Transaction declined message and CC told clearly card is inactive, you have to visit branch for activation.

Very bad.

CC told me to activate the card, contact the person who gave you the card.

@saurabh1 wrote:

CC told me to activate the card, contact the person who gave you the card.

You know who gave you the card?

@Magus wrote:

@saurabh1 wrote:

CC told me to activate the card, contact the person who gave you the card.

You know who gave you the card?

Yes, courier guy.
Contacting local branch of BlueDart now.

saurabh1 wrote:

Yes, courier guy.
Contacting local branch of BlueDart now.

I am going to contact Axis only through Amazon and e-mail.

They shifted the branch which was at walking distance from my home.

I called Amazon customer care and they filed A to Z claim for sending non-activated gift card, they promised either seller has to give a resolution for that or amount has to be refunded.

@srini1973 wrote:

I called Amazon customer care and they filed A to Z claim for sending non-activated gift card, they promised either seller has to give a resolution for that or amount has to be refunded.

Will they arrange reverse pick for up product in case of refund ?!! (a Shopclues Customer )

@saurabh1 Sending an eamil to AXIS (Seller) won’t work ?!!

My first experience on buying these Axis GC has been bad. Both my cards are inactive but they proudly write in their booklet that “Every Axis GC comes pre-activated”! :-/

@Noah wrote:

@srini1973 wrote:

I called Amazon customer care and they filed A to Z claim for sending non-activated gift card, they promised either seller has to give a resolution for that or amount has to be refunded.

Will they arrange reverse pick for up product in case of refund ?!! (a Shopclues Customer )

@saurabh1 Sending an eamil to AXIS (Seller) won’t work ?!!

No idea, I will reply if there is any update from Amazon.

@Noah wrote:

Will they arrange reverse pick for up product in case of refund ?!! (a Shopclues Customer )

have u sent mail on [email protected]

they will activate ur card in between 24 to 48 working hrs.

@Nazampreet Singh wrote:

have u sent mail on [email protected]

they will activate ur card in between 24 to 48 working hrs.

Yes, below is the reply from them from email [email protected]:

Dear Sir/Madam,

This is with reference to your email dated May 23, 2015 to [email protected] regarding request for activation of Gift card.

Please note that, we are unable to process your email request for activation of Gift card.

Hence, we would request you to contact card issuer or nearest Axis Bank branch for further assistance in this regards.

Regards,
Amit Deokar
Customer Service – Cards
Axis Bank

For any further assistance or clarifications, please call us on our 24-hour toll free customer service help line numbers [1800-209-5577, 1800-103-5577 and 91-22-27648000 (chargeable and accessible outside India as well) ].

And below is the reply from Amazon :

Hello,

This e-mail confirms that an Amazon.in A-to-z Guarantee claim has been filed for order -— because
the details or condition of the merchandise was not as described

Your comments were: “Customer received the Axis Bank Gift Card, however, when customer was trying to utilize it, customer was notified saying that the gift card is in-active.
Kindly look into the issue, and do the needy.”

When an A-to-z Guarantee claim is approved, Amazon.in reimburses you based on your original payment method. You can check on the status of a claim by visiting Your Account. In the “Where’s My Stuff?” section, select “Orders placed in the last 6 months” from the drop down menu and then click the “Go!” button. On the following page, click on the “View Order” button for this transaction. From this page you may click on the link for “Problem with this order?” to review your A-to-z Guarantee claim status. If a reimbursement has been processed, you should see an Important Message listed at the top of the order summary page.

If your seller directly resolves your problem, please let us know by replying to this e-mail.

We expect all sellers to maintain the same high standard of customer service that Amazon does, and we encourage buyers to try to reach a solution with their seller where possible. The A-to-z Guarantee exists as a final resort for buyers who have not been able to find a satisfactory resolution, or in cases where a seller is unwilling to engage in correspondence with the buyer.

Our Guarantee claim specialists will review this matter on your behalf. Most claims for reimbursement are resolved within 1-2 weeks. We’ll let you know what we conclude as soon as possible.

Regards,

A-to-z Guarantee Service
Amazon.in
http://www.ama...in

ignore that reply if u sent card number
ur card will be activate withing 48 hrs.

@srini1973 wrote:

@Nazampreet Singh wrote:

have u sent mail on [email protected]

they will activate ur card in between 24 to 48 working hrs.

Yes, below is the reply from them from email [email protected]:

Dear Sir/Madam,

This is with reference to your email dated May 23, 2015 to [email protected] regarding request for activation of Gift card.

Please note that, we are unable to process your email request for activation of Gift card.

Hence, we would request you to contact card issuer or nearest Axis Bank branch for further assistance in this regards.

Regards,
Amit Deokar
Customer Service – Cards
Axis Bank

For any further assistance or clarifications, please call us on our 24-hour toll free customer service help line numbers [1800-209-5577, 1800-103-5577 and 91-22-27648000 (chargeable and accessible outside India as well) ].

And below is the reply from Amazon :

Hello,

This e-mail confirms that an Amazon.in A-to-z Guarantee claim has been filed for order -— because
the details or condition of the merchandise was not as described

Your comments were: “Customer received the Axis Bank Gift Card, however, when customer was trying to utilize it, customer was notified saying that the gift card is in-active.
Kindly look into the issue, and do the needy.”

When an A-to-z Guarantee claim is approved, Amazon.in reimburses you based on your original payment method. You can check on the status of a claim by visiting Your Account. In the “Where’s My Stuff?” section, select “Orders placed in the last 6 months” from the drop down menu and then click the “Go!” button. On the following page, click on the “View Order” button for this transaction. From this page you may click on the link for “Problem with this order?” to review your A-to-z Guarantee claim status. If a reimbursement has been processed, you should see an Important Message listed at the top of the order summary page.

If your seller directly resolves your problem, please let us know by replying to this e-mail.

We expect all sellers to maintain the same high standard of customer service that Amazon does, and we encourage buyers to try to reach a solution with their seller where possible. The A-to-z Guarantee exists as a final resort for buyers who have not been able to find a satisfactory resolution, or in cases where a seller is unwilling to engage in correspondence with the buyer.

Our Guarantee claim specialists will review this matter on your behalf. Most claims for reimbursement are resolved within 1-2 weeks. We’ll let you know what we conclude as soon as possible.

Regards,

A-to-z Guarantee Service
Amazon.in
http://www.ama...in

@Nazampreet Singh wrote:

ignore that reply if u sent card number
ur card will be activate withing 48 hrs.

What details to send on this email [email protected]
?!!

@ghitesh wrote:

saurabh1 wrote:

Yes, courier guy.
Contacting local branch of BlueDart now.

axis gc has been one of the worst deal i bought . I am working and haven’t visited MY bank in years and these jokers expect us visit branch. Axis bank cards which i ordered from giftcardsindia could be activated by simply calling gci.

try making payment above 100. it will work. i use axis gc for giibibo n they have 100 as min transaction criteria.

@Noah wrote:

@Nazampreet Singh wrote:

ignore that reply if u sent card number
ur card will be activate withing 48 hrs.

What details to send on this email [email protected]
?!!

@Nazampreet Singh, thats great if its hapenned.

I sent card number,amount limit(2000), my name & mobile number.

every one who want to check cards is active or not should call 91 22 67987700
or try to login in axisbank prepaid card login using card number and web pin
https://prepaidcards.axisbank.co.in/customer/ht...

only card number.

@Noah wrote:

@Nazampreet Singh wrote:

ignore that reply if u sent card number
ur card will be activate withing 48 hrs.

What details to send on this email [email protected]
?!!

u wont able to login even after activation of ur card until u make one transaction online/offline.

@makbul5712281 wrote:

every one who want to check cards is active or not should call 91 22 67987700
or try to login in axisbank prepaid card login using card number and web pin
https://prepaidcards.axisbank.co.in/customer/ht...

dude in this condition ur card might be preactivated

@sandylodaya wrote:

try making payment above 100. it will work. i use axis gc for giibibo n they have 100 as min transaction criteria.

@makbul5712281 wrote:

@ghitesh wrote:

saurabh1 wrote:

Yes, courier guy.
Contacting local branch of BlueDart now.

axis gc has been one of the worst deal i bought . I am working and haven’t visited MY bank in years and these jokers expect us visit branch. Axis bank cards which i ordered from giftcardsindia could be activated by simply calling gci.

EDIT: was its active for online use?

One from GCI? I was able to use one card offline. wrt to second one, i have been trying to use it online.. but not able to so far. I could generate VBV, but transaction fails.

ghitesh 22 it usually happens if ur card has no funds init.
u’ll have to send reminder to [email protected] along with ur card number(nothing else) and after that they will refill ur card. in short ur card isn’t activate yet.

@ghitesh wrote:

@makbul5712281 wrote:

@ghitesh wrote:

saurabh1 wrote:

Yes, courier guy.
Contacting local branch of BlueDart now.

axis gc has been one of the worst deal i bought . I am working and haven’t visited MY bank in years and these jokers expect us visit branch. Axis bank cards which i ordered from giftcardsindia could be activated by simply calling gci.

EDIT: was its active for online use?

One from GCI? I was able to use one card offline. wrt to second one, i have been trying to use it online.. but not able to so far. I could generate VBV, but transaction fails.

@Nazampreet Singh wrote:

ghitesh 22 it usually happen if ur card has no funds init.
u’ll have to send reminder to [email protected] along with ur card number(nothing else) and after that they will refill ur card. in short ur card isn’t activate yet.

@ghitesh wrote:

@makbul5712281 wrote:

@ghitesh wrote:

saurabh1 wrote:

Yes, courier guy.
Contacting local branch of BlueDart now.

axis gc has been one of the worst deal i bought . I am working and haven’t visited MY bank in years and these jokers expect us visit branch. Axis bank cards which i ordered from giftcardsindia could be activated by simply calling gci.

EDIT: was its active for online use?

One from GCI? I was able to use one card offline. wrt to second one, i have been trying to use it online.. but not able to so far. I could generate VBV, but transaction fails.

Its activated with 5k. I get the message after almost every failed transaction and have got the confirmation from axis bank pre-paid cc also. I can see the same after log-in to axis bank site also.

that means ur card is blocked.

@ghitesh wrote:

@Nazampreet Singh wrote:

ghitesh 22 it usually happen if ur card has no funds init.
u’ll have to send reminder to [email protected] along with ur card number(nothing else) and after that they will refill ur card. in short ur card isn’t activate yet.

@ghitesh wrote:

@makbul5712281 wrote:

@ghitesh wrote:

saurabh1 wrote:

Yes, courier guy.
Contacting local branch of BlueDart now.

axis gc has been one of the worst deal i bought . I am working and haven’t visited MY bank in years and these jokers expect us visit branch. Axis bank cards which i ordered from giftcardsindia could be activated by simply calling gci.

EDIT: was its active for online use?

One from GCI? I was able to use one card offline. wrt to second one, i have been trying to use it online.. but not able to so far. I could generate VBV, but transaction fails.

Its activated with 5k. I get the message after almost every failed transaction and have got the confirmation from axis bank pre-paid cc also. I can see the same after log-in to axis bank site also.