Croma Retail Online
Croma is India’s first large format specialist retail chain for consumer electronics and durables. Launched by Infiniti Retail Ltd., a Tata Sons subsidiary, Croma Retail has been in existence since October 2006. Today, Croma has 101 outlets across 25 major cities in India and the number keeps growing with every passing year. The retail chain has also successfully expanded in to Croma Zip stores, Croma Kiosks and the lastly online vertical, www.cromareta...om.
This online store has made shopping for white goods and gadgets a lot more convenient, hassle-free and sometimes even a lot more affordable.
A huge range of products and brands on Croma
It is not for nothing that Croma claims to be India’s first electronic megastore. Croma Retail has around 6000 products across 8 major categories namely communication, computing, entertainment, home appliances, kitchen appliances, photography gaming and accessories. Croma Retail houses all kinds of gadgets and electronics from top brands like Sony, Samsung, Apple, LG, Blackberry, HTC, Dell, ASUS, Whirlpool and others. Be it mobile phones, tablets, laptops, computers, home appliances like washing machines, ACs, ovens, TVs, kitchen appliances like mixer grinders, toasters, gaming consoles, all that you need to make your life more convenient and comfortable, you will find it on Croma Retail.
Croma makes its own products, too
In addition to selling a number of international and national brands, Croma also launched its own line of products called Croma Life Accessories in 2008. With around 250 products in its portfolio, Croma Life Accessories has 25% market share in select categories like ACs, small appliances and accessories. The label has won 4 awards, too. Some of the products under Croma Life Accessories are LED TVs, refrigerators, microwave ovens, mobile phones, tablets, sandwich makers, power banks, home theatre systems etc.
Stay updated on Croma Retail offers and Croma Retail discount coupons with DesiDime
Croma Retail keeps coming up with marginal discounts on some of its products from time to time, especially during festivals. In 2014, Croma Retail had also participated in the Great Online Shopping Festival, hosted by Google, bringing some never-seen-before discounts on its range of products.
While Croma Retail’s online store has made buying technology a lot easier and hassle-free, it is still quite expensive to get the latest in gadgets and electronics. So, for all those tech-lovers, DesiDime brings you the best of Croma Retail coupons, deals and cashback offers, here on a single page. With the DesiDime team and users always on the hunt for the best online deals and coupons, you will find the most amazing Croma Retail offers and Croma Retail coupons first on DesiDime only. Also, as real and experienced shoppers upvote these deals and coupons, and comment on them, you get to know the quality/ popularity of the offer and detailed information about the product and the deal in a single glance on DesiDime. Also, the various forum discussions, opinions and suggestions by Dimers also help you understand gadgets and electronics better and give you useful buying advice. If you have any doubts or queries about any Croma product, or Croma Retail coupon/ deal you can start a thread on DesiDime forum and get answers from real, experienced shoppers. You can also compare prices of various Croma gadgets with that of other online stores in an instant, with DesiDime’s Price Comparison Tool.
How to redeem vouchers/ coupons on Croma
Once you find a great Croma coupon code or voucher on DesiDime, go to Croma through DesiDime, add the product to cart and after you click checkout, you have to type the coupon code or voucher code in the appropriate box. Viola! Now, you can see the discounted price and proceed to make the payment through your bank’s secured payment gateway.
Shop on the go with Croma Retail Mobile Phone App
You can also shop from Croma while you are on the move, with the Croma Retail mobile phone app. You can browse for products, view specifications, compare them, get demo tips while buying and finally purchase what you want with a few swipes of your finger on the mobile app.
Payment and Shipping on Croma
Croma Retail Online accepts payment via most credit cards, debit cards, internet banking from all major banks as well as COD.
i. Online Payment
If you choose online payments you are always re-directed to your bank’s secured payment gateway where you have to enter the password to complete the payment process.
In case of COD, the customer has to pay a fee on all his/her purchases as mentioned below:
• Rs 100 on all COD orders of up to Rs 1000;
• Rs 75 on all COD orders between Rs 1000 and Rs 2500;
• Rs 50 on all COD orders above Rs 2,500
Any order above Rs 2,500 is eligible for EMI payment as well for HDFC and CITI credit card holders only. EMI payment is available without any processing fees. You can choose 3, 6, 9 and 12 month installments, without having to pay any processing charges for it.
iv. Croma gift vouchers/ gift cards
Croma also has its own gift vouchers that are preloaded with money and which can be redeemed while buying anything from Croma Retail. There are e-gift cards as well as physical cards for online and physical stores respectively. Usually the validity of Croma Gift vouchers is 365 days from date of issue, unless otherwise stated on the gift card.
These Croma Gift vouchers can be found on DesiDime easily and bought from Croma and its partners. In fact, DesiDime will always be the first to bring you Croma gift vouchers/ cards from various online stores at the best discounted rates.
When it comes to shipping, Croma has three options for its customers- Home Delivery, Express Delivery and Store Pick Up.
i. Home Delivery
Croma Retail Online uses reputed courier services and secured packaging to ensure that you receive your order on time and in good condition. After your payment is processed, your orders are delivered within seven days, under normal circumstances that are in control of the company.
Croma Retail Online does not charge any shipping fees for orders worth above Rs 20,000/-
While shipping charge is Rs 75 for orders worth Rs 5,000 to Rs 20,000 and Rs 50 for orders below Rs 5,000.
Croma Retail online also offers free shipping when there are 2 or more products in single order worth more than Rs 1,000.
ii. Express Delivery
Croma Retail online also offers faster delivery of certain products in certain cities. This information is available alongside every product eligible for Express Delivery, right below the ‘Order Now’ button.
iii. Store Pick Up
Croma Retail online also gives you the option of browsing and buying a product online and choose to pick it up from a nearby Croma store. Which product is eligible for Pick-Up and from which physical Croma store is given alongside that particular product, online.
Croma has an Easy Returns Policy
If by any chance you get a damaged/ defective/ different product, you only need to raise a return request with Croma Retail Online by logging a call with 24 hours Croma Customer Care No. 7207 666 00.
Croma Retail Online claims to have an easy return/ cancellation policy as long as the customer co-operates to return the product with all its accessories, freebies, original packing materials etc. Also, return or cancellation or exchange of any product is eligible only within 15 days from its delivery date.
However, in case of a product picked up from the store, the cancellation and replacement policies are very different. This information is available on the Croma Retail Online’s Easy Returns page.
Contact Croma Retail
24×7 Customer Care No. 7207 666 00
You can also write to them on customersupport@cro...om
You can also post your queries on Croma’s Twitter handle- @cromaretail. You will get a response from Croma between 10 a.m. to 7 p.m. or within 24 hours.
Disclaimer: The above information is liable to change at the discretion of Croma Retail.